What are the responsibilities and job description for the Billing Specialist position at Fox Pest Control?
Do you love data entry? Consistency in your work? Give great customer service? And speak Spanish? Come join our Accounts Receivable team as a Billing Specialist!
You will be responsible for connecting with customers with past-due balances and finding ways to resolve billing-related customer issues. A great benefit to this position is its consistency of repeatable tasks, and working with a fantastic team! This position has the potential to be remote after a period of in-office training and is for our Logan, Utah location.
Who is Fox?
Founded in 2012, Fox Pest Control has experienced dramatic growth over the last several years, ranking on the INC 5000 list two years in a row and was awarded the Utah Business Magazine Fast 50 award in 2022. With over 30 locations across the country in 15 states, Fox's growth is attributed to its solid core values and mission to develop confident leaders and empower individuals to provide strong, outstanding service.
We aren't just a pest control company that provides top-quality service. Our number one priority is to develop and strengthen lasting relationships with our employees, customers, and anyone else with whom we come in contact. By building up leaders and maintaining positive relationships with our customers, we work to make a difference in the lives of our employees and community. We focus on RELATIONSHIPS FIRST and SERVICE ALWAYS.
What we offer:
- Positive and Empowering Workplace Culture
- Flexible Work Schedule
- Pay of $16-$17 per hour depending on experience
- Competitive Health Insurance including Medical, Dental, and Vision for full-time employees
- 401k with a generous company match
- PTO after just 30 days for Full-time individuals
- Paid Holidays
- Bereavement for FT/PT employees
- Employee Stock Purchase Plan
- Strong potential and room for growth with an Individualized Leadership Plan for every team member
- Paid hands-on training opportunities
- Referral bonuses
Responsibilities
A Day in the Life of a Billing Specialist
- Support the growth of Fox Pest Control through excellent customer service
- Connect with customers to resolve billing issues; collect payments, release invoices, data entry
- Contacting customers by phone, email, mail, and by text
- Process all work with integrity and incredible attention to detail
- Consistent full-time work schedule - 8hr shifts between 6 AM-6 PM
Qualifications
What is needed to be successful?
- High School diploma or equivalent (required)
- College Degree (preferred, but not required)
- At least 2-5 years of customer service experience
- Proficiency with CRM software
- Happy, positive personality with a willingness to improve
- Leadership attributes including empathy, active listening skills, and integrity
- Can efficiently manage several tasks and responsibilities
- Proficiency with computers and various software including Microsoft Office
- Willing and able to promote a positive and uplifting company culture
Fox Pest Control is an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer