HR Generalist - Team Member Engagement and Retention

The HR Generalist – Team Member Engagement & Retention at Fox Pest Control is responsible for driving initiatives that strengthen team member experience, improve retention, and foster a culture where individuals feel known, valued, and inspired. This role serves as a key partner to leaders and team members by developing and implementing programs that enhance engagement, support career growth, and promote a positive workplace environment. 

The HR Generalist focuses on proactive retention strategies, feedback mechanisms, and relationship-building across the organization to ensure alignment with Fox’s mission, values, and long-term growth objectives. 

Essential Functions  

• Reinforce and communicate the vision, mission, strategy, and culture of Fox.  

• Develop and implement engagement strategies that improve team member satisfaction, retention, and overall experience. 

• Partner with leaders to identify retention risks and create proactive action plans to address turnover trends. 

• Analyze engagement survey data, exit interviews, stay interviews, and other feedback channels to identify opportunities for improvement. 

• Serve as a trusted resource for team members, addressing concerns, resolving workplace issues, and fostering a positive employee relations environment. 

• Collaborate with Talent Acquisition and Training teams to ensure a strong onboarding experience that promotes early engagement and long-term retention. 

• Support the design and execution of recognition programs that celebrate performance, milestones, and cultural alignment. 

• Assist in developing career pathing, succession planning, and internal mobility initiatives to promote growth and retention. 

• Promote effective communication practices that increase transparency, trust, and team member engagement. 

• Ensure HR policies and practices align with legal compliance while supporting a positive and inclusive culture. 

• Partner with leaders to strengthen team effectiveness, morale, and alignment with Fox standards and expectations. 

• Partner with leaders to facilitate training and development initiatives focused on leadership, engagement, and retention best practices. 

• Track and report key HR metrics related to engagement, retention, and turnover, providing insights and recommendations to leadership. 

• Support conflict resolution and conduct investigations as needed to maintain a respectful and compliant work environment. 

Competencies   

• Strong understanding of Fox culture with the ability to maintain and model it through servant leadership. 

• Demonstrated ability to build relationships and foster trust across all levels of the organization. 

• Excellent interpersonal communication, emotional intelligence, and conflict resolution skills. 

• Strong analytical mindset with the ability to interpret data and translate insights into actionable strategies. 

• Passion for creating positive team member experiences and improving organizational culture. 

• Ability to manage multiple priorities in a fast-paced, dynamic environment. 

• Knowledge of HR best practices, employment law, and employee relations. 

• High level of professionalism, discretion, and confidentiality. 

Experience/Education  

• 3 years of HR Generalist or related experience 

• Experience in employee engagement, retention strategies, or employee relations preferred 

• Bachelor’s Degree in Human Resources, Business Administration, or related field preferred (or equivalent experience) 

• HR certification (PHR, SHRM-CP) preferred 

• Must be authorized to work in the US   

Position Type and Work Expectations 

• Full Time Work (40 hours per week) 

• Consistent availability Monday through Friday (between 6AM and 6PM) 

• Regular on-site attendance is expected 

• Extended periods of sitting, typing, looking at a screen, and using a computer 

• Occasional travel (up to 10%) may be required  

Other Duties  

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.   

Fox Pest Control is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer. 

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