What are the responsibilities and job description for the Receptionist position at Forrest Solutions?
Overview
We are seeking a polished, high-energy Office Administrator/Receptionist to support daily office operations and act as a central point of contact for clients, employees, and visitors. In this highly visible role, you will be responsible for delivering an exceptional onsite experience, overseeing conference room operations, maintaining office organization, and supporting employee engagement.
Key Responsibilities
Client & Employee Experience
- Deliver a memorable, hospitality-driven experience for all clients, guests, and employees.
- Welcome and register visitors and collaborate with the Security team to ensure a smooth arrival process.
- Serve as the primary point of contact for employee requests and office-related inquiries.
- Support new hire onboarding by assisting with welcome procedures and office orientation.
Conference Room & Event Coordination
- Manage conference room reservations, setups, catering arrangements, and overall room readiness.
- Ensure all meeting spaces are properly prepared in advance and cleaned/reset promptly following events, in accordance with service-level agreements.
- Oversee event details, including special setups and coordination across departments.
Office Operations & Facilities Support
- Maintain inventory of food, beverage, and office supplies; restock pantries and refrigerators regularly.
- Place recurring lunch orders and manage catering needs as required.
- Coordinate with facilities, engineering, and building management to ensure the office environment remains fully functional and presentable.
- Stay mobile throughout the space to proactively support clients and staff as needs arise.
Administrative Support
- Monitor and manage shared inboxes, handling requests from multiple departments.
- Answer and direct incoming phone calls with professionalism and accuracy.
- Track daily activities and prepare end-of-day reports.
- Assist with additional projects and reasonable requests as needed.
Requirements
- Bachelor’s degree preferred.
- Minimum 3 years of experience as an administrative assistant or receptionist.
- At least 2 years of experience in a corporate environment.
- Ability to work independently and take ownership of tasks from start to finish.
- Exceptional verbal and written communication skills; writing sample may be requested.
- Strong proficiency in Microsoft Outlook and calendar management.
- High-energy, polished presence with a strong white-glove hospitality mindset.
- Excellent multitasking, time management, and organizational skills.
- Ability to maintain corporate dress code, grooming, and professional presentation.
- Positive, team-oriented attitude with the ability to motivate peers.
- Comfortable being on your feet and moving throughout the office as needed.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Salary : $27 - $30