What are the responsibilities and job description for the AT&T Wireless Sales Assistant position at Forgepoint Strategies?
Forgepoint Strategies is seeking a full-time AT&T Wireless Sales Assistant in Raleigh, NC, representing AT&T Fiber while also introducing customers to wireless products and services when appropriate. We're looking for motivated, customer-focused individuals who enjoy building relationships, delivering exceptional customer experiences, and developing valuable skills in sales, communication, and professional growth.
As an AT&T Wireless Sales Assistant, you will engage directly with customers to introduce AT&T Fiber high-speed internet solutions while identifying opportunities to recommend AT&T wireless products and services that complement customers’ connectivity needs. You’ll help customers understand available options, provide knowledgeable recommendations, and deliver a seamless enrollment experience. This role is ideal for individuals looking to build a career in sales while gaining hands-on experience in customer engagement, product knowledge, and consultative selling in a fast-paced, team-oriented environment.
What You'll Do as an AT&T Wireless Sales Assistant
- Present AT&T Fiber internet services as the primary solution while introducing AT&T wireless products and services when they add value for the customer.
- Identify customer priorities and recommend the most suitable AT&T Fiber and wireless solutions.
- Explain product features, service options, pricing, and benefits with accuracy and confidence.
- Build lasting customer relationships through professional, customer-focused communication.
- Guide customers through the enrollment process while ensuring complete and accurate account setup.
- Stay informed on AT&T Fiber, wireless products, promotions, and service updates.
- Work collaboratively with fellow sales assistants to achieve performance goals and deliver an outstanding customer experience.
What We're Looking For in an AT&T Wireless Sales Assistant
- Strong communication and interpersonal skills.
- Positive attitude with a willingness to learn and grow.
- Customer-focused mindset with a professional approach.
- Goal-oriented, dependable, and comfortable working in a team environment.
- Ability to adapt in a fast-paced, customer-facing role.
Why Join Forgepoint Strategies
At Forgepoint Strategies, we believe growth comes from hands-on experience, continuous learning, and a supportive team environment. You’ll gain valuable experience representing one of the nation’s leading telecommunications brands, with a primary focus on AT&T Fiber while expanding your knowledge of AT&T wireless solutions.
- Hands-on training and ongoing coaching.
- Opportunities for career growth based on performance.
- Professional development in sales and customer relations.
- Supportive team culture focused on collaboration and success.
Pay: $800.00 - $1,400.00 per week
Work Location: In person
Salary : $800 - $1,400