What are the responsibilities and job description for the Chief Technology Officer position at Falcon Recruitment?
Chief Technology Officer (CTO)
Full Time | Executive Leadership | In Office - Howell, NJ
About the Opportunity
A rapidly scaling global healthcare and business services organization is seeking a visionary Chief Technology Officer (CTO) to lead enterprise technology strategy, AI innovation, infrastructure modernization, cybersecurity, and digital transformation initiatives across the company.
This executive leadership role is ideal for a highly strategic yet hands-on technology leader who can drive large-scale operational efficiency through AI, automation, systems integration, and scalable infrastructure. The organization is heavily focused on leveraging artificial intelligence and intelligent automation to improve operational workflows, client delivery, workforce scalability, reporting, and business intelligence across multiple business units and international operations.
The CTO will play a critical role in shaping the future technology roadmap of the organization while partnering directly with executive leadership to support continued rapid growth.
About the Organization
This organization delivers healthcare support services, operational solutions, workforce management, customer support, and business process solutions across multiple global markets. The company operates in a fast-paced, high-growth environment with a strong focus on innovation, scalability, operational excellence, and technology-driven transformation.
The organization is actively investing in AI technologies, automation tools, and modern infrastructure solutions to improve client experience, optimize workflows, strengthen compliance, and support long-term growth initiatives.
Key Responsibilities
Technology Strategy & Executive Leadership
- Develop and execute the organization’s long-term technology vision and roadmap
- Lead enterprise-wide digital transformation and modernization initiatives
- Partner with executive leadership to align technology investments with business growth objectives
- Evaluate emerging technologies, AI tools, and automation platforms that improve operational scalability and efficiency
- Serve as a strategic advisor on innovation, systems architecture, cybersecurity, and infrastructure planning
AI & Automation Initiatives
- Lead implementation of AI-driven operational tools and intelligent automation platforms
- Identify opportunities to leverage AI for workflow optimization, reporting, customer support, recruiting operations, and business intelligence
- Oversee integration of machine learning, automation, and predictive analytics into core business operations
- Drive adoption of AI technologies that improve efficiency, scalability, and decision-making across departments
- Establish governance, security, and compliance standards surrounding AI implementation
Infrastructure, Systems & Operations
- Oversee cloud infrastructure, cybersecurity, enterprise systems, and IT operations
- Ensure high availability, scalability, business continuity, and disaster recovery readiness
- Lead systems integration initiatives across CRM, ATS, payroll, compliance, reporting, and operational platforms
- Manage global technology operations supporting remote teams and international offices
- Improve internal systems architecture and operational workflows
Software Development & Engineering
- Lead software engineering, application development, and platform architecture initiatives
- Support development of proprietary systems, dashboards, automation tools, and workflow platforms
- Drive scalable technology solutions capable of supporting rapid organizational growth
- Collaborate with operational leaders to improve internal user experience and reporting capabilities
Cybersecurity & Compliance
- Establish and maintain enterprise cybersecurity policies and procedures
- Ensure compliance with HIPAA, SOC 2, data privacy, and security standards where applicable
- Oversee risk mitigation, security audits, incident response planning, and governance frameworks
- Maintain secure infrastructure supporting remote workforce operations and client systems
Leadership & Team Development
- Build, mentor, and lead high-performing technology and engineering teams
- Foster a culture of innovation, accountability, collaboration, and continuous improvement
- Recruit and develop technical leadership talent across multiple disciplines
- Work cross-functionally with operations, finance, recruiting, compliance, and client leadership teams
Qualifications
- Bachelor’s degree in Computer Science, Engineering, Information Technology, or related field required
- MBA or advanced technical degree preferred
- 10 years of senior technology leadership experience
- Proven experience as a CTO, VP of Technology, VP of Engineering, or senior technology executive
- Strong experience leading AI implementation and intelligent automation initiatives
- Deep understanding of enterprise infrastructure, cybersecurity, cloud architecture, and systems integration
- Experience scaling technology operations within high-growth environments
- Strong background in:
- AI and automation technologies
- Cloud platforms (AWS, Azure, Google Cloud)
- Cybersecurity and compliance
- Enterprise systems architecture
- Data analytics and reporting platforms
- Operational workflow optimization
- Remote workforce technologies
- Healthcare, staffing, outsourcing, SaaS, or BPO industry experience strongly preferred
Leadership Profile
- Strategic and forward-thinking technology leader
- Strong operational execution skills
- Innovative mindset with passion for AI and emerging technologies
- Collaborative communicator capable of influencing executive stakeholders
- Data-driven and solutions-oriented
- Comfortable operating in fast-paced, rapidly evolving environments
Compensation & Benefits
- Competitive executive-level base salary
- Performance-based bonus structure
- Long-term incentive and/or equity potential
- Medical, dental, and vision insurance
- PTO and paid holidays
- Executive leadership growth opportunity
- Opportunity to lead enterprise AI transformation initiatives at scale
Why This Opportunity Stands Out
- High-growth organization investing heavily in AI and automation
- Opportunity to shape enterprise-wide technology strategy
- Significant executive visibility and influence
- Complex, scalable operational environment with global impact
- Ability to drive meaningful innovation across healthcare and business operations
Equal Opportunity Employer