What are the responsibilities and job description for the Job Title position at Express Flooring?
Company Description
Express Flooring is a premier residential flooring company focused on delivering convenience and quality to its customers. Through free in-home design consultations, clients can choose from a wide selection of high-quality and affordable flooring options in the comfort of their homes. Known for seamless service, Express Flooring ensures a stress-free experience by offering free furniture moving and a free lifetime installation warranty. With customer satisfaction as a priority, Express Flooring is dedicated to helping homeowners find the perfect flooring solution for their needs.
Role Description
This full-time on-site role is based in Houston, TX. The selected candidate will handle daily responsibilities, which may include assisting customers with flooring selection through consultations, providing detailed product knowledge, ensuring an excellent in-home design experience, and working collaboratively with the team to meet company goals. Additional responsibilities include maintaining up-to-date knowledge of flooring materials, trends, and installation processes to guide customers in making informed decisions.
Qualifications
- Customer engagement skills, including providing exceptional service and conducting in-home consultations.
- Strong communication and interpersonal abilities to collaborate with clients and team members effectively.
- Proficiency or familiarity with flooring materials, design trends, and installation processes.
- Organizational and time management skills to effectively handle multiple client needs and projects.
- Problem-solving abilities and attention to detail to ensure customer satisfaction and quality assurance.
- High school diploma or equivalent; prior experience in design, customer service, or the flooring industry is an advantage.
- Willingness to work on-site in Houston, TX, with a flexible schedule that may include evenings and weekends.