What are the responsibilities and job description for the Billing Clerk position at Exela Technologies?
Health & Wellness
We offer comprehensive health and wellness plans, including medical, dental and vision coverage for eligible employees and family members; paid time off; and commuter benefits. In addition, supplemental income protection including short term insurance coverage is available. We also offer a 401(k)-retirement savings plan to assist eligible employees in saving for their retirement. Participants are provided access to financial wellness resources and retirement planning services.
Military Hiring
Exela seeks job applicants from all walks of life and backgrounds including, but not limited to, those who are transitioning military members, veterans, reservists, National Guard members, military spouses and their family members. Individuals will be considered no matter their military rank or specialty.
Job Description
Daily tasks and responsibilities include but are not limited to the following:
EEO Statement
Exela is committed to creating a diverse environment and is proud to be an equality opportunity employer. Qualified applicants will considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
XBP Global recruiters or representatives will only contact you from emails ending with @xbpamericas, @xbpasia, @exelaonline.com, @exelatech.com, @lexicode.com, @rustconsulting.com or @ersgroup.com. We would never ask you for payment or ask you to deposit a cheque into your personal bank account during the recruitment process.
We offer comprehensive health and wellness plans, including medical, dental and vision coverage for eligible employees and family members; paid time off; and commuter benefits. In addition, supplemental income protection including short term insurance coverage is available. We also offer a 401(k)-retirement savings plan to assist eligible employees in saving for their retirement. Participants are provided access to financial wellness resources and retirement planning services.
Military Hiring
Exela seeks job applicants from all walks of life and backgrounds including, but not limited to, those who are transitioning military members, veterans, reservists, National Guard members, military spouses and their family members. Individuals will be considered no matter their military rank or specialty.
Job Description
Daily tasks and responsibilities include but are not limited to the following:
- Maintain accurate and current records of all billing transactions
- Assist with the preparation of billing reports and supporting month-end and year-end closing procedures
- Investigating and resolving billing errors and discrepancies
- Demonstrate flexibility in satisfying customer demands which include mail services and reprographics services
- Receiving package deliveries and preparing outgoing package shipments
- Provide the highest level of prompt and friendly customer service
- Capacity to handle a heavy volume of print production, tax processing, and the ability to meet important deadlines
- Ability to meet important deadlines; with availability to provide after-hours support when needed
- Establish operating procedures and quality standards
- Test and evaluate new equipment and materials
- Perform necessary adjustments as outlined in the operators’ manuals for set equipment
- Follow start-up, shutdown, and clean-up procedures for equipment
- Monitor operations and make mechanical adjustments as needed, to ensure proper quality output
- Occasionally perform limited operations on other automated equipment
- Participate in cross-training
- Provide backfill as needed
- Minimum of 6 months of customer service experience
- High school diploma or equivalent (GED)
- Experience as a Site Representative and/or a minimum of 6 months demonstrated knowledge and experience in a related functional area
- Directly related equipment operation experience
- Demonstrated proficiency in the operation of related equipment
- Computer experience (Word, Excel, and PowerPoint, Google suite required)
- Excellent verbal and written communication skills
- Strong organizational skills, attention to detail
- Ability to work independently and as part of a team
- Ability to handle multiple projects simultaneously
- Ability to learn various programs and applications
- Ability to lift up to 55 lbs.
- Ability to consistently adhere to business procedure guidelines and policies, and company safety standards
EEO Statement
Exela is committed to creating a diverse environment and is proud to be an equality opportunity employer. Qualified applicants will considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
XBP Global recruiters or representatives will only contact you from emails ending with @xbpamericas, @xbpasia, @exelaonline.com, @exelatech.com, @lexicode.com, @rustconsulting.com or @ersgroup.com. We would never ask you for payment or ask you to deposit a cheque into your personal bank account during the recruitment process.