What are the responsibilities and job description for the Customer Service Associate position at Exela Enterprise Solutions, Inc.?
Job Description
Customer Service Associate
Daily tasks and responsibilities include, but are not limited to the following:
• Maintain and monitor tidiness of the customer service area
• Take inventory of office supplies; identifying when to replenish and how much
• Receiving package deliveries and preparing outgoing package shipments
• Receiving material shipments and re-stocking, keeping storage spaces orderly
• Lifting heavy boxes, files, or paper when needed
• Participate in cross-training
• Provide backfill as needed
QUALIFICATIONS:
• Minimum of 6 months of customer service experience
• High school diploma or equivalent (GED)
• Computer experience (Word, Excel, and PowerPoint, Google suite preferred)
• Excellent verbal and written communication skills
REQUIREMENTS
• Ability to work independently and as part of a team
• Ability to learn various programs and applications
• Ability to lift up to 55 lbs.
• Ability to consistently adhere to business procedure guidelines and policies, and company safety standards
• Accountability to meet the employer's attendance policy
• Ability to take and follow directions from the supervisor or site manager
• Professional presence
"The pay range for this position is $18 - $19 per hour; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered."
Customer Service Associate
Daily tasks and responsibilities include, but are not limited to the following:
• Maintain and monitor tidiness of the customer service area
• Take inventory of office supplies; identifying when to replenish and how much
• Receiving package deliveries and preparing outgoing package shipments
• Receiving material shipments and re-stocking, keeping storage spaces orderly
• Lifting heavy boxes, files, or paper when needed
• Participate in cross-training
• Provide backfill as needed
QUALIFICATIONS:
• Minimum of 6 months of customer service experience
• High school diploma or equivalent (GED)
• Computer experience (Word, Excel, and PowerPoint, Google suite preferred)
• Excellent verbal and written communication skills
REQUIREMENTS
• Ability to work independently and as part of a team
• Ability to learn various programs and applications
• Ability to lift up to 55 lbs.
• Ability to consistently adhere to business procedure guidelines and policies, and company safety standards
• Accountability to meet the employer's attendance policy
• Ability to take and follow directions from the supervisor or site manager
• Professional presence
"The pay range for this position is $18 - $19 per hour; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered."
Salary : $18 - $19