What are the responsibilities and job description for the Event Services Worker position at Encore Entertainment?
Job Summary
Encore Entertainment is seeking a dependable, organized, and service-oriented Event Services Worker to support event preparation, venue setup, guest assistance, entertainment-related activities, and event-day operations. This role helps prepare event spaces, organize equipment and supplies, assist guests and event staff, and maintain clean and professional event areas.
Responsibilities
- Assist with preparing event venues and designated service areas before events.
- Set up tables, chairs, decorations, signage, displays, and event equipment as directed.
- Organize event supplies, materials, equipment, and service stations.
- Assist with loading, unloading, moving, and organizing event equipment and supplies.
- Support event coordinators, entertainment staff, supervisors, and other team members.
- Welcome guests and provide friendly, professional assistance.
- Assist guests with directions, seating, registration, and general event questions.
- Support guest flow and event service activities as assigned.
- Assist with entertainment or production support tasks when directed.
- Help monitor event areas and restock supplies throughout events.
- Communicate guest requests, supply needs, equipment concerns, and service issues to supervisors.
- Assist with routine coordination between event staff, vendors, performers, and venue personnel.
- Follow event schedules, setup instructions, service procedures, and venue guidelines.
- Handle event equipment, decorations, supplies, and customer property carefully.
- Maintain clean, organized, and presentable event spaces throughout each event.
- Follow workplace safety, sanitation, and event service procedures.
- Assist with event breakdown, cleanup, packing, and equipment storage.
- Help return event spaces and service areas to their proper condition after events.
- Work effectively with team members during busy event and entertainment periods.
- Perform other event services and support duties as assigned.
Qualifications
- Previous event, entertainment, hospitality, venue, catering, production, or customer service experience is preferred but not required.
- Friendly, professional, and guest-focused attitude.
- Strong communication and interpersonal skills.
- Good organizational and attention-to-detail skills.
- Ability to follow schedules, instructions, and event procedures.
- Ability to work effectively as part of a team.
- Comfortable working in busy and changing event environments.
- Reliable attendance and punctuality.
- Ability to perform hands-on setup, service, moving, and cleanup tasks.
- Professional and calm approach when assisting guests and coworkers.
- Flexible and willing to support different event-related responsibilities.
- Willingness to work varying schedules, including evenings and weekends when needed.
Benefits
- Full-Time / Part-Time opportunities.
- Competitive compensation.
- On-the-job event and hospitality training.
- Supportive and team-oriented work environment.
- Opportunities to develop event service and customer service skills.
- Opportunities for professional growth and advancement.
- Hands-on experience in event and entertainment operations.
About Encore Entertainment
Encore Entertainment provides an event-focused environment supporting professional gatherings, entertainment activities, and memorable guest experiences. The team works together to maintain organized event spaces, attentive service, efficient operations, and a welcoming atmosphere.
Pay: $16.00 - $20.00 per hour
Expected hours: 42.0 per week
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Parental leave
- Referral program
- Relocation assistance
- Retirement plan
- Tuition reimbursement
Work Location: In person
Salary : $16 - $20