Operations Associate

Job Summary

Encore Entertainment is seeking a dependable, organized, and service-oriented Event Operations Worker to support event preparation, equipment setup, venue operations, guest services, and event-day activities. This role works with event coordinators and entertainment staff to help ensure events are organized, properly equipped, and delivered smoothly.

Responsibilities

• Assist with preparing event venues, performance areas, and service spaces.
• Set up tables, chairs, décor, signage, displays, entertainment equipment, and event materials.
• Assist with arranging and preparing audio, lighting, staging, and other event equipment as directed.
• Organize equipment, supplies, materials, and event-related items before and after events.
• Assist with loading, unloading, moving, and safely handling event equipment and supplies.
• Support event coordinators, entertainment staff, and venue personnel with event preparation.
• Help maintain event schedules and complete assigned setup and service tasks on time.
• Welcome guests and provide friendly, professional assistance when needed.
• Assist guests with directions, seating, event information, and general questions.
• Support event activities and entertainment services according to established procedures.
• Monitor assigned event areas and report equipment, safety, or service concerns promptly.
• Maintain clean, organized, and presentable event and backstage areas.
• Restock event supplies and guest service materials as needed.
• Communicate equipment needs, supply shortages, guest requests, and operational concerns to supervisors.
• Assist with vendors, performers, venue staff, and other event personnel as directed.
• Follow event schedules, company procedures, venue requirements, and workplace safety guidelines.
• Handle entertainment equipment, event materials, décor, and customer property carefully and responsibly.
• Assist with event breakdown, cleanup, packing, and removal of equipment and materials.
• Return equipment and supplies to designated storage areas after events.
• Perform other event operations and support duties as assigned.

Qualifications

• Previous experience in event operations, entertainment, hospitality, venue services, production, or customer service is preferred but not required.
• Friendly, professional, and service-oriented attitude.
• Strong communication and interpersonal skills.
• Good organizational and time-management skills.
• Strong attention to detail and ability to follow instructions.
• Ability to work effectively as part of a team.
• Comfortable working in busy, fast-paced, and changing event environments.
• Willingness to learn event equipment and operational procedures.
• Reliable, punctual, and responsible work habits.
• Ability to remain calm and professional during busy event periods.
• Comfortable standing, walking, lifting, and moving event equipment and materials.
• Willingness to work flexible schedules, including evenings, weekends, and holidays when required.

Benefits

• Full-Time / Part-Time opportunities.
• Competitive compensation.
• On-the-job event operations and entertainment training.
• Supportive and team-oriented work environment.
• Opportunities to develop event production and customer service skills.
• Opportunities for professional growth and advancement.
• Hands-on experience in event and entertainment operations.

About Encore Entertainment

Encore Entertainment supports event and entertainment operations with a focus on organized preparation, reliable equipment support, professional service, and smooth event-day execution. The team works together to help create well-coordinated and enjoyable experiences for guests and clients.

Pay: $17.00 - $22.00 per hour

Expected hours: 40.0 per week

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Parental leave
• Referral program
• Relocation assistance
• Retirement plan
• Tuition reimbursement

Work Location: In person

Salary : $17 - $22