Service Shop Office Manager

This is not a remote role. Applicants must be able to report to work on time as scheduled.

Position: Service Shop Office Manager

Location: Kahului, HI

Pay: $26 to $30/hour

Experience: 2 years of office management or administrative experience (trucking, fleet, or service shop preferred)

Type: Full-time; Contract

Schedule: Monday - Friday 8:00am to 4:00pm

Employers Options is seeking a Service Shop Office Manager to join a growing and dynamic team!

Job Description

• Manage day-to-day office operations for the service shop, ensuring smooth workflow and communication
• Coordinate service schedules, work orders, and job tracking for maintenance and repair activities
• Act as liaison between shop technicians, drivers, and management regarding service updates and timelines
• Maintain accurate records of vehicle maintenance, repairs, parts inventory, and service history
• Process invoices, purchase orders, and vendor communications
• Order and track parts, supplies, and equipment for shop operations
• Assist with payroll/timekeeping for shop employees as needed
• Ensure compliance with company policies, safety standards, and DOT regulations where applicable
• Handle customer service inquiries related to service, billing, and scheduling
• Support reporting on shop productivity, costs, and operational efficiency
  
  

Position Requirements

• Experience with scheduling, invoicing, and recordkeeping systems
• Strong organizational and multitasking skills in a fast-paced environment
• Proficiency in Microsoft Office (Excel, Word, Outlook); experience with fleet/shop software is a plus
• Excellent communication and customer service skills
• Ability to work independently and problem-solve effectively
• Knowledge of basic vehicle maintenance terminology is preferred
  
  

Job Perks

• Perks:
• Competitive hourly pay ($26 to $30/hour DOE)
• Health benefits (if applicable)
• Paid time off and holidays
• Opportunities for growth within the company
  
  

Employers Options is part of Array Corporation, the leading technology-enabled workforce solutions company whose mission is to fix how work is bought, sold and delivered to enable access to the American Dream.

We are proud to be an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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