What are the responsibilities and job description for the ERP Administrator position at Elsdon Group?
ERP Administrator | Illinois (Chicago, Naperville, Rockford) | Hybrid
A well-established, growth-focused business with operations across Illinois is looking for a NetSuite Administrator to take genuine ownership of their NetSuite environment. This is a company that has invested seriously in its technology, has a clear vision for where it's going, and wants a NetSuite professional who takes pride in keeping things running brilliantly.
NetSuite is central to how this business operates. Finance, procurement, inventory, order management, it all lives here. You'll be the person who knows the system inside out, keeps it clean and performant, and makes it work harder for the people who rely on it every day.
This is a hybrid role with flexibility built in. You'll be trusted to manage your time, take ownership of your workload, and be the go-to voice on all things NetSuite.
What you'll be doing
- Administer and maintain the full NetSuite environment: roles, permissions, workflows, forms, and custom configurations
- Build and manage saved searches, reports, dashboards, and KPIs for stakeholders across Finance, Operations, and beyond
- Own and troubleshoot integrations between NetSuite and connected third-party systems
- Manage user access, onboarding, and training so every team member gets genuine value from the platform
- Support system upgrades, sandbox testing, and rollouts with minimal disruption to the business
- Identify and implement process improvements that reduce manual work and increase system reliability
- Maintain clear, up-to-date documentation across configurations, workflows, and integrations
What they're looking for
- 3 years of hands-on NetSuite administration experience in an end-user environment
- Strong working knowledge of SuiteFlow, SuiteBuilder, saved searches, custom forms, and workflows
- Experience managing or troubleshooting integrations with third-party platforms
- A self-starter who takes ownership without needing to be chased
- Clear communicator who can talk to Finance and Operations teams without resorting to jargon
- NetSuite Administrator or SuiteFoundation certification is advantageous
What's on offer
- Base salary: $95,000 – $120,000 depending on experience
- Annual performance bonus of up to 12%
- Medical, dental, and vision insurance, fully employer-covered for you, with meaningful contribution toward dependants
- 401(k) with 5% employer match
- 20 days PTO plus all federal holidays
- Hybrid working, genuine flexibility, not just a policy on paper
- $1,500 annual professional development budget
- A technology team that is valued by the wider business and given the tools to do the job properly
Salary : $95,000 - $120,000