What are the responsibilities and job description for the Client Relations Specialist position at ELEVANCE NYC?
We’re looking for a proactive, personable, and detail-oriented Client Relationship Specialist to join our growing team. In this role, you will build and maintain strong client relationships, support daily client needs, and help ensure an exceptional customer experience.
If you enjoy working with people, solving problems, and providing top-tier service, this position is an excellent opportunity to grow your career.
Key Responsibilities
- Serve as the primary point of contact for client inquiries and support
- Build and maintain strong, long-lasting client relationships
- Manage client accounts, update records, and track communication
- Understand client needs and collaborate with internal teams to deliver solutions
- Assist with onboarding new clients and guiding them through processes
- Identify opportunities to enhance the client experience
- Prepare reports, documentation, and follow-up communications
- Handle issues professionally, ensuring timely resolution
What We’re Looking For
- Experience in customer service, client relations, sales support, or a similar role
- Strong communication and interpersonal skills
- Highly organized and detail-oriented
- Ability to multitask and manage time effectively
- Problem-solving mindset with a positive, professional attitude
Salary : $21 - $23