What are the responsibilities and job description for the Inside Phone Sales position at Earl Owen Co.?
Job Title: Inside Sales Representative | FLSA Status: Exempt Non-Exempt |
Reports To: Sales Manager | Date Originated: September 10, 2015 |
Department Name: Sales | Date Last Edited: April 24, 2017 |
A valuable part of Earl Owen Company’s team consists of our sales force that provides our customers with the best service and product assistance possible while continuously seeking new customers to service. We have outside sales managers, phone room sales staff, and counter sales representatives. The following responsibilities, job duties, and qualifications are for our phone room sales staff.
I. Job Summary:
This position is primarily responsible for, though not limited to, meeting sales goals, servicing accounts; and maintaining a professional image of Earl Owen Company on a daily basis. This position will continuously promote and sell Earl Owen Company’s products and services to existing and potential new customers.
II. Major Duties and Responsibilities:
- Primary responsibility is taking care of wholesale customers, placing their orders and providing them with superior product knowledge and expertise
- Attend daily morning sales meetings
- Maintain broad and deep knowledge of all current and new products
- Key orders from phone and check quick order
- Have a goal to assist 195 calls per day – inbound or outbound
- Working with your team to optimize sales goals
- Constantly learn about new products and be aware of new vehicles
- Provide outstanding customer service
- Working Earl Owen Co. shows and special events
The information contained within this description is intended to indicate the general nature and level of work performed. This job description is not designed to contain or be interpreted as a comprehensive account of all the responsibilities, and/or qualifications required of an employee assigned to this position.
III. Qualifications, Knowledge and Experience:
Required Minimum Education No Diploma High School Diploma or equivalent College Course work or equivalent 2 Year college degree (Associate or equivalent) 4 Year college degree (Bachelor or equivalent) Post-graduate degree or equivalent | Expected Minimum Years of Related ExperienceLess than 1 year 1 years 3 years 5 years 7 years 10 years |
Knowledge, Skills, and Abilities (Includes any required computer skills, regulatory knowledge, certifications, licenses, languages, etc.)
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IV. Supervisory Function/Authority:
This position does not require any supervisory responsibilities!
Makes hiring recommendations Makes hiring decisions Trains, coaches and mentors employees Plans, delegates and coordinates work of others Reviews work quality and quantity of others Conducts performance reviews Reviews and approves employees’ time records | Makes pay and promotional recommendations Makes pay and promotional decisions Resolves employee grievances Makes termination recommendations Makes termination decisions Recommends budget amounts Makes budget decisions |
V. Physical Demands (Expected Job Requirements)
SittingSeldom Occasional Frequent Continuous | StandingSeldom Occasional Frequent Continuous | WalkingSeldom Occasional Frequent Continuous | DrivingSeldom Occasional Frequent Continuous |
Weight Typically Lifted/Carried
Ability to lift approximately 75 lbs occasionally, and 40 lbs frequently. | Carrying1-10 lbs 11-19 lbs 20-49 lbs 50-75 lbs 76-100 lbs 100 lbs | Pushing/Pulling1-10 lbs 11-19 lbs 20-49 lbs 50-75 lbs 76-100 lbs 100 lbs | Bending1-10 lbs 11-19 lbs 20-49 lbs 50-75 lbs 76-100 lbs 100 lbs |
How Often?Seldom Occasional Frequent Continuous | How Often?Seldom Occasional Frequent Continuous | How Often?Seldom Occasional Frequent Continuous | How Often?Seldom Occasional Frequent Continuous |