NextGen Ambulatory Go-Live ATE Support Trainer

At Divurgent, we employ real people on our Team, not just “resources.” We firmly believe our Team is the driving force behind our successes, and because of that, we are solidly focused on evaluation, maintaining, and improving upon the Divurgent culture by integrating our ELITE Values into everything we do. Culture is the SINGLE most important component we have. We want our employees, recruits, clients, prospects, and even our competitors to feel it and believe it! Appreciating and supporting our Team Members—the people behind our success—is at the core of Divurgent’s values, mission, and goals. In addition to our Financial, Health and Wellness, and Community and Culture benefits, we offer team coffee breaks and happy hours, a book club, a grill master competition, March Madness events, a Divurgent Pets group, and team engagement programs – true testaments to the value our Team holds for Divurgent. If you have a passion for healthcare and are excited about your career and joining a TEAM, Divurgent is the place for you. We are always looking for qualified, culture-friendly candidates to join our professional and somewhat quirky family.

This is a 2 week, ambulatory, onsite Go-Live, upgrade project in Washington State June18th-July 1, 2026. Must have NextGen ATE Training Experience. Must apply online – resumes submitted via email will not be accepted.

As a NextGen Ambulatory At the Elbow (ATE) Go Live Support Trainer, you will provide support and guidance to physicians, nurses, and clinical/non-clinical users at our client sites during the NextGen Upgrade EMR Go Live. You will deliver At The Elbow NextGen Ambulatory system support within the client’s healthcare system, helping build end-user confidence during their system upgrade and positively impacting patient care.

Requirements

• Must have experience with NextGen Ambulatory ENT or Orthopedic Modules
• Must be able to work onsite from June 18 – July 1st, 2026
• Location: Washington State
• Must apply online – resumes submitted via email will not be accepted
  
  

Responsibilities

• Participate in client orientation and training
• Review client-specific materials provided and necessary for the assigned project
• Provide onsite training, problem resolution and end-user support
• Provide education and support for end users struggling to adapt to the system upgrades
• Educate and assist end users on:
• Documenting encounters
• Managing their in-basket
• Managing preference lists
• Monitor and support end users in resolving navigation and troubleshooting issues related to patient care plan information
• Identify and document software issues
• Respond to high-priority and escalated issues in coordination with the command center
  

Qualifications

• One year of previous NextGen At the Elbow (ATE) Go Live Support Training experience
• Strong knowledge of NextGen Ambulatory Workflows
• Demonstrated professional communication skills validated through phone/email discussions and screening interview
• Must pass screening by a Project Manager or Delivery team member, or receive Delivery team approval
• Technically savvy
• Strong problem-solving skills
• Experience with Issue identification and documentation
• Active listening
• Ability to work independently
• Positive attitude
• Flexible
• Team player
  
  

Our Team: Divurgent is a solutions provider focused on what matters most to our client partners. We disrupt the typical value equation by using data-infused, flexible, and scalable solutions that demonstrate and quantify value for our partners. We are committed to IT evolution, deploying tailored solutions that help our client partners achieve improved operational effectiveness, financial performance, and quality of customer experience. Our ELITE Values – Excellence, Learning, Innovation, Trust, Enthusiasm – drive us to be and do more to redefine healthcare consulting, transforming healthcare for our clients and the communities they serve. We are passionate about providing innovative solutions that offer our clients the opportunity to improve customer experiences and enhance operational efficiencies. Staying true to our values, mission, and our vision of a passionate Team has given us the tools to be a successful firm both externally and internally, growing both as a company and as a Team. Our Mission: Your partner in digital acceleration. Our Vision: Advisory firm of choice for leading healthcare organizations and talent.