Sales Director – Intimate Apparel

Sales Director – Intimate Apparel (Little Rock, Arkansas)

Job Purpose and Scope

Dillard’s is seeking a visionary and passionate Sales Director to lead our Intimate Apparel area. The ideal candidate is an inspiring leader who thrives in a dynamic retail environment, drives exceptional service, and is committed to growing our business through innovation, training, and expert leadership in bra fitting and intimate apparel.

Essential Job Functions

• Provide strategic direction and dynamic leadership for the Intimate Apparel department, inspiring a culture of service and high performance.
• Champion exceptional customer experiences, setting standards that delight and engage.
• Foster a growth mindset—embrace innovation, learn from mistakes, and take calculated risks to advance training and education.
• Develop, author, and execute comprehensive training content; facilitate both in-person and virtual trainings at a high level.
• Identify training needs and partner with the Intimate Apparel Education Director to address gaps and elevate store performance.
• Mentor and develop leadership within the Intimate Apparel area, enhancing business acumen and coaching teams for excellence, with a strong focus on advanced bra fitting techniques.
• Drive results remotely, building meaningful connections and inspiring behavioral change across multiple locations.
• Maximize the impact of training and communication by leveraging digital tools (Learner Mobile, CONNECT, Google Sites, DASH, etc.).
• Monitor and interpret industry trends, translating insights into actionable strategies for the department.
• Collaborate closely with buyers, DMM, and GMM to support key initiatives and communicate store needs and successes.
• Plan and execute in-store events to drive engagement and boost sales.
• Partner with other Sales Directors to share best practices and foster collective success.
• Advocate for the Intimate Apparel area with senior leadership, influencing direction and representing team needs.
• Guide SBM’s, fit specialists, and stakeholders to appropriate decision-makers, ensuring clarity and efficiency in project execution.
• Demonstrate strong business acumen, effective time management, and adaptability to frequent travel and evolving priorities.
• Set the example in service, performance, and work ethic.
• Achieve ambitious business goals: grow revenue to $300 million, meet turn rate targets, and sustain a gross margin of 0.45 .

Knowledge, Skills & Abilities

• Visionary leadership focused on service, results, and team culture.
• Proven ability to work independently, manage multiple priorities, and deliver results ahead of schedule.
• Flexible, with a willingness to travel frequently and adapt to a fast-paced, evolving environment.
• Strong influencing skills and comfort communicating with senior leadership.
• Focused on driving outcomes within your scope of control.
• Passionate about developing talent and fostering continuous improvement.
• Up-to-date knowledge of fashion trends and Intimate Apparel best practices.
• Willingness to challenge the status quo and advocate for positive change.
• Committed to working extended hours as needed to meet business demands.

Position Requirements

• Preferred: Bachelor's Degree in Business, Communications, Marketing, Retail Management, Education, or related field
• Preferred: Master’s Degree in Business Administration (MBA), Organizational Development, or Leadership & Development
• Minimum 2 years’ experience overseeing Intimate Apparel departments.
• Minimum 2 years’ experience in a store management or leadership role.
• Exceptional communication skills; adept at facilitating both in-person and virtual trainings.

Salary & Benefits

We offer a comprehensive benefits package that includes medical, vision, and dental coverage, a generous merchandise discount, a 401(k) plan with employer matching, paid holidays, vacation, and sick leave. Salary will be commensurate with education and experience.

Dillard’s is an equal opportunity employer and considers for employment qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law.

Rules of Arbitration

I state that the information contained in the foregoing statements is complete, true, and correct. I understand that if I am employed, any misrepresentation or omission of material facts on this application is sufficient cause for dismissal. I agree that my employment is for no definite period of time and can be terminated, with or without cause, and with or without notice, at any time, at the option of either Dillard's or myself. I understand that neither the Associate Work Rules and General Policies, the Associate Benefits and Related Policies, nor any other written or oral statements by Dillard's or its representatives are contracts of employment. No employee of Dillard's other than the Chairman of the Board or the President has any authority to enter into any agreement for employment for any specified period of time, or to make any agreement contrary to the foregoing, and no such agreement has been made. If, at the time of termination, I am for any reason indebted to Dillard's, whether for merchandise, cash advances, withdrawals, or otherwise, I agree that Dillard's shall have the right to make the necessary deductions and withhold from any remuneration or from any reimbursement to which I may be entitled, an amount sufficient to fully cover and completely pay for all of my indebtedness to Dillard's. I also hereby agree that in no event shall Dillard's be liable for any loss or damage to my clothing or my personal property. In consideration of Dillard’s agreeing to consider my Application, I agree that effective on my submission of this Application, Dillard’s and I shall be entitled to the benefits of and mutually agree to become subject to Dillard’s RULES OF ARBITRATION (the “Rules”). The Rules will apply to any Legal Claim which may arise out of the application process or over Dillard’s failure or refusal to offer me employment. A free copy of the Rules is available A) by emailing a request for a copy to legal@dillards.com or B) by requesting a written copy of the Rules by dialing toll free 866-353-6787.