What are the responsibilities and job description for the System Administrator Position position at Cynet Systems?
Job Details
We are looking for System Administrator Position for our client in Frankfort, KY
Job Title: System Administrator Position
Job Type: Contract
Job Description:
- Manage and support system configurations, installations, and perform maintenance.
- Perform other duties as assigned.
- Oversee printing installations, configurations, and maintenance across the organization.
- Troubleshoot and resolve issues related to desk phones and printer systems to minimize downtime.
- Provide next-tier support for troubleshooting and resolving complex technical issues related to desk phones, printers and printing, endpoint connectivity, and departmental software.
- Assist end-users with technical issues and provide exceptional customer service by ensuring timely, effective resolutions while maintaining a professional attitude.
- Monitor, maintain, and ensure the performance, reliability, and security of departmental software and hardware, including performing regular updates and maintenance.
- Assist in the configuration, deployment, and support of new departmental software and hardware to ensure optimal performance and seamless integration.
- Collaborate with Tier 1 support to escalate and resolve complex technical issues.
- Provide training and guidance to end-users on the proper use and troubleshooting of VoIP, printer, network, and software systems.
- Draft, document, and update technical procedures, knowledge base articles, and support guides.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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