What are the responsibilities and job description for the Retirement System Counselor I position at Commonwealth of Kentucky?
Description
Kentucky Public Pensions Authority (KPPA) is currently seeking a Retirement System Counselor I for the Division of Membership Support. Located in Frankfort, Kentucky, KPPA is responsible for the daily administration of three state administered retirement systems with over $29 billion in combined assets. These systems have a membership of more than 444,000 state and local government employees in the Commonwealth of Kentucky, including state employees, state police officers, city and county employees, as well as non-teaching staff of local school boards and regional universities.
This position is with the KPPA Division of Membership Support is staffed by approximately 24 Retirement System Counselors that provide a wide range of services to KERS, SPRS, and CERS members by phone and written correspondence. Employee training is provided on-site with an instructor in an interactive setting. Flexible work schedules may be available for qualifying employees .
KPPA offers great benefits for full-time employees including affordable first day health insurance as well as optional dental and vision insurance with an optional health reimbursement account. Other benefits include: a wellness incentive program, life insurance, a retirement plan, vacation leave, paid holidays, sick leave, employee discounts, training/career development opportunities, optional deferred compensation program (401k/457), flexible work schedules, ample parking, and a walkable campus.
Responsibilities Include But Are Not Limited To The Following
Minimum Requirements
EDUCATION: Graduate of a college or university with a bachelor's degree.
EXPERIENCE, TRAINING, OR SKILLS: NONE
Substitute EDUCATION for EXPERIENCE: NONE
Substitute EXPERIENCE for EDUCATION: Experience in public or business administration, accounting, wage and/or claims reporting, investigations or auditing will substitute for the education requirement on a year-for-year basis. Administrative and/or clerical experience in Kentucky Public Pensions Authority will substitute for the required education on a year-for-year basis.
SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): NONE
Working Conditions
Work is typically performed in an office setting. Occasional travel may be required.
Kentucky Public Pensions Authority (KPPA) is currently seeking a Retirement System Counselor I for the Division of Membership Support. Located in Frankfort, Kentucky, KPPA is responsible for the daily administration of three state administered retirement systems with over $29 billion in combined assets. These systems have a membership of more than 444,000 state and local government employees in the Commonwealth of Kentucky, including state employees, state police officers, city and county employees, as well as non-teaching staff of local school boards and regional universities.
This position is with the KPPA Division of Membership Support is staffed by approximately 24 Retirement System Counselors that provide a wide range of services to KERS, SPRS, and CERS members by phone and written correspondence. Employee training is provided on-site with an instructor in an interactive setting. Flexible work schedules may be available for qualifying employees .
KPPA offers great benefits for full-time employees including affordable first day health insurance as well as optional dental and vision insurance with an optional health reimbursement account. Other benefits include: a wellness incentive program, life insurance, a retirement plan, vacation leave, paid holidays, sick leave, employee discounts, training/career development opportunities, optional deferred compensation program (401k/457), flexible work schedules, ample parking, and a walkable campus.
Responsibilities Include But Are Not Limited To The Following
- Counseling members by phone on various retirement subjects such as tax withholding, retirement reemployment laws, direct deposit, and post retirement calculations.
- Preparing and explaining retirement calculations to members and beneficiaries.
- Communicating with members, agencies and other representatives by phone and in writing to ensure timely benefit eligibility determination and processing of benefits.
- Strong listening and communication skills.
- Able to apply basic mathematical skills.
- Attention to detail.
- Strong organizational skills.
- Time management.
Minimum Requirements
EDUCATION: Graduate of a college or university with a bachelor's degree.
EXPERIENCE, TRAINING, OR SKILLS: NONE
Substitute EDUCATION for EXPERIENCE: NONE
Substitute EXPERIENCE for EDUCATION: Experience in public or business administration, accounting, wage and/or claims reporting, investigations or auditing will substitute for the education requirement on a year-for-year basis. Administrative and/or clerical experience in Kentucky Public Pensions Authority will substitute for the required education on a year-for-year basis.
SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): NONE
Working Conditions
Work is typically performed in an office setting. Occasional travel may be required.
Salary : $2,976 - $4,464
