What are the responsibilities and job description for the System Administrator Position position at Jobs via Dice?
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We are looking for System Administrator Position for our client in Frankfort, KY
Job Title: System Administrator Position
Job Location: Frankfort, KY
Job Type: Contract
Job Description:
We are looking for System Administrator Position for our client in Frankfort, KY
Job Title: System Administrator Position
Job Location: Frankfort, KY
Job Type: Contract
Job Description:
- Manage and support system configurations, installations, and perform maintenance.
- Perform other duties as assigned.
- Oversee printing installations, configurations, and maintenance across the organization.
- Troubleshoot and resolve issues related to desk phones and printer systems to minimize downtime.
- Provide next-tier support for troubleshooting and resolving complex technical issues related to desk phones, printers and printing, endpoint connectivity, and departmental software.
- Assist end-users with technical issues and provide exceptional customer service by ensuring timely, effective resolutions while maintaining a professional attitude.
- Monitor, maintain, and ensure the performance, reliability, and security of departmental software and hardware, including performing regular updates and maintenance.
- Assist in the configuration, deployment, and support of new departmental software and hardware to ensure optimal performance and seamless integration.
- Collaborate with Tier 1 support to escalate and resolve complex technical issues.
- Provide training and guidance to end-users on the proper use and troubleshooting of VoIP, printer, network, and software systems.
- Draft, document, and update technical procedures, knowledge base articles, and support guides.
