Demo

Senior Enrollment Manager, Alpha - $200,000/year USD

Crossover
San Francisco, CA Full Time
POSTED ON 4/12/2026
AVAILABLE BEFORE 6/6/2026
Most enrollment positions are designed to maximize volume. This one is designed to uphold standards.

Alpha is developing one of the world's most ambitious educational models. Our campuses integrate rigorous academics, technology-enabled learning, and elevated expectations for both students and staff. Students routinely outpace national learning benchmarks, with data to confirm it. Afternoons are dedicated to depth, independence, and skill development rooted in the real world. The model is effective. But it only succeeds with the right families.

This is your responsibility.

You will manage the complete enrollment experience for a campus, spanning first inquiry to onboarding. This is not a pass-off role. You are accountable for how families engage with us, how well they grasp the model, and whether enrollment choices are made for sound reasons. You will evaluate compatibility, facilitate thoughtful dialogue, and advise against enrollment when appropriate. The objective is not to maximize headcount. The objective is alignment.

We welcome candidates from premium service backgrounds outside conventional education: selective private schools, competitive programs, luxury hospitality, executive assistance, high-end membership organizations, or owner-operators who have personally overseen high-value client experiences from start to finish. What counts is your capacity to execute a high-touch, multi-phase process with sound judgment, clarity, and consistent follow-through.

If your career has been defined by delivering exceptional service where trust, discretion, and experiential quality shape the brand, this role will be recognizable—just applied to work that genuinely changes outcomes.

This is a full-time, salaried, on-site position. We are currently hiring in Santa Barbara, Santa Monica, Orange County, Roswell, Chicago, Charlotte, Raleigh, and Dallas-Fort Worth. Relocation assistance is available.

What You Will Be Doing

  • Managing the complete enrollment experience for prospective families, from initial contact through onboarding.
  • Facilitating needs-based conversations to assess compatibility before offering solutions or advising on next steps.
  • Overseeing 20 concurrent family relationships at varying stages of enrollment, with transparent tracking of status and follow-up.
  • Guiding campus tours, student shadow experiences, and decision-stage conversations that articulate outcomes, expectations, and model fit.
  • Keeping accurate CRM and enrollment data (HubSpot and SIS) to enable forecasting, prioritization, and service excellence.

What You Won’t Be Doing

  • Applying transactional or aggressive sales methods.
  • Accepting misaligned families just to meet enrollment targets.
  • Leading a large team or navigating complex approval hierarchies.
  • Handing off the family experience to other roles or departments.
  • Operating remotely. This position is on-campus by intention.

Senior Enrollment Manager Key Responsibilities

Own and deliver a high-trust, selective enrollment process that enrolls the right families while safeguarding the integrity and effectiveness of the Alpha model.

Basic Requirements

  • 3 years providing premium, personalized service in settings where service quality directly influences brand credibility (education, luxury hospitality, executive support, premium memberships, or owner-operated services).
  • Proven ownership of a full-cycle client, admissions, or enrollment process from initial inquiry through onboarding.
  • Experience managing 20 client, guest, or family relationships concurrently across different stages, supported by a structured tracking and prioritization approach.
  • Capacity to share specific examples of consultative decision-making, including instances where you advised against your offering when it was not the right match.
  • Professional written communication experience with senior executives, high-net-worth individuals, or discerning clients.
  • Willingness to reside in or relocate within 60 days to one of these markets: Santa Barbara, CA; Santa Monica, CA; Orange County, CA; Roswell, GA; Chicago, IL; Charlotte, NC; Raleigh, NC; or Dallas-Fort Worth, TX.
  • Authorized to work in the United States without visa sponsorship.

Nice-to-have Requirements

  • Experience in selective private school admissions or enrollment in competitive programs.
  • Background in luxury hospitality, VIP guest relations, or executive-level support functions.
  • Experience developing or optimizing enrollment workflows, SOPs, or service protocols.
  • Comfort leveraging data and CRM tools to enhance conversion quality, not merely pace.

About Alpha

Want to join a learning rebellion that’s transforming the traditional classroom?

Alpha School is on a mission to reshape education with a bold approach that harnesses AI to accelerate learning and unleash student potential.

They don’t play by the old rules.

Alpha is creating a new paradigm where students master core academics in just two hours a day, freeing up time for hands-on, passion-driven learning that truly prepares them for the real world.

Alpha School is rewriting the rules of education.

Sounds too good to be true? It’s not.

There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!

Working with us

This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $100 USD/hour, which equates to $200,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.

Crossover Job Code: LJ-5531-US-SanFranc-SeniorEnrollme.003

Salary : $200,000

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