Scrum Master

Duration: FTE

Location: NY-New York, 100% Remote

Overview: Crew helps our clients deliver change through IT project delivery, business process improvement, and operational efficiency efforts. Our high-performing consultants are natural leaders who manage a wide range of responsibilities that vary from assignment to assignment. Our consultant training, career development, and premier client portfolio ensure constant challenge and rapid growth for our employees. Crew product owner associates co-create software products using Agile methods by representing the needs of the business and customers. Crew product owner associates collaborate with developers, user experience professionals, and data analysts to prioritize work and to assess outcomes.

Responsibilities

• Scrum Leadership
• Serve as Scrum Master for 1–2 cross-functional Agile teams, supporting adherence to Scrum values, roles, events, and artifacts
• Facilitate Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives, ensuring outcomes are clear and timeboxes are respected
• Support Quarterly/Increment planning activities (where applicable) by helping the team prepare inputs, surface dependencies, and align sprint goals to broader objectives
• Agile Coaching
• Coach the team, Product Owner/Manager, and stakeholders on Agile and Scrum best practices to improve collaboration and outcomes
• Foster a culture of continuous improvement and servant leadership
• Help the team identify actionable retrospective outcomes and incorporate improvements into sprint backlogs for accountability
• Tool Enablement
• Support the team’s use of Jira and Jira AI for backlog refinement, sprint planning support, and lightweight reporting
• Leverage Copilot to help summarize sprint outcomes, document decisions, and improve communication efficiency
• Metrics and Reporting
• Track and help interpret core Scrum delivery metrics (e.g., velocity, cycle time, predictability, defect trends) with the team
• Maintain delivery visibility through dashboards and sprint artifacts; highlight risks, blockers, and trends to support timely decision-making
• Planning and Alignment
• Partner with Product and Engineering to ensure the backlog is healthy (clear priorities, acceptance criteria, and readiness) and aligned to objectives
• Identify and escalate dependencies and risks; coordinate with other Scrum Masters/teams as needed to support delivery
• DevOps and Continuous Delivery Awareness
• Promote understanding of DevOps practices, CI/CD pipelines, and their impact on Agile delivery
• Encourage quality practices (e.g., definition of done, testing strategies) to ensure quality is incorporated into sprint planning and throughout the SDLC
  

Qualifications

• Experience: 2 years as a Scrum Master (or similar Agile delivery role) supporting software and/or product teams
• Certifications: CSM, PSM I, SAFe Scrum Master, or equivalent (preferred)
• Tools: Proficiency in Jira; familiarity with Jira AI and Copilot to support backlog refinement, reporting, and team communication
• Working knowledge of Agile frameworks, core Scrum delivery metrics (e.g., velocity, cycle time), and collaboration in scaled environments
• Understanding of the software delivery lifecycle (SDLC) and DevOps principles
• Experience partnering with teams that use CI/CD pipelines is a plus
  
  

Preferred Qualifications

• Excellent facilitation and conflict resolution skills
• Strong communication skills and the ability to partner effectively with Product and Engineering stakeholders
• Ability to drive practical continuous improvement and adopt AI-powered tooling to reduce overhead and improve delivery transparency
  
  

The salary range for this role is $66,300 to $85,000 or the hourly equivalent. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Turnberry Solutions offers benefits such as a comprehensive healthcare package (medical, dental, vision), disability and group term life insurance, health and flexible spending accounts, a utilization bonus, 401(k) with match, flexible time off for salaried employees, parental leave for salaried employees, and flexible work arrangements (all benefits are subject to eligibility requirements). No matter where or when you begin a career with Turnberry, you'll find a far-reaching choice of benefits and incentives.

At Turnberry, we are committed to creating a positive and connected work environment for all and are fully invested in and focused on hiring and growing a diverse team of high performers. We believe that uniqueness in ideas, experiences, and backgrounds make us a better Turnberry: Turnberry is an Equal Employment Opportunity employer, and recruits, employs, trains, compensates, and promotes regardless of age, ancestry, family medical or genetic information, gender identity and expression, marital, military, or veteran status; national and ethnic origin; physical or mental disability; political affiliation; pregnancy; race; religion; sex; sexual orientation; and any other protected characteristics.

Americans With Disabilities Act (ADA)

Turnberry will provide reasonable accommodation with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please send an email to our Human Resources department at turnberryhr@turnberrysolutions.com.