What are the responsibilities and job description for the Elevate Specialist (LTE) - Child Support position at COUNTY OF BROWN?
JOB REQUIREMENTS: Responsible to assist the agency with recruitment and
participation in the ELEVATE program. Assists Child Support Specialists
by promoting employment and training services offered through the
ELEVATE grant. The ELEVATE grant addresses employability and training
needs of participants to strengthen the remittance of consistent child
support payments. Makes referrals to employers, training programs and
other community resource agencies. Provides job coaching to unemployed
or underemployed participants. This is an LTE position which means there
are no benefits given with the role. Essential Duties Identifies
potentially eligible participants for enrollment in the ELEVATE program.
Conducts outreach by phone, text, email, mail, and in person to
potential participants to provide information regarding the ELEVATE
program and the child support enforcement process. Promotes ELEVATE
services offered through the grant which include but are not limited to
job seeking skills, resume writing, interviewing skills, job leads,
vocational and interest assessments, and co-parenting classes. Schedules
appointments for enrollment with potentially eligible participants.
Initiates outreach to employers by phone, email, mail and in person to
market the ELEVATE program as well as participant skills. Provides both
individual as well as group presentations regarding the benefits of the
ELEVATE program. Serves as a liaison to develop and maintain strong
partnerships with participants, case workers, community agencies and the
contracted parenting provider. Maintains an understanding of the child
support program, in general, as well as services available through
ELEVATE. Refers participants to other community resource agencies as
necessary. Assists participants in understanding as well as strategizing
short- and long-term employment goals by utilizing the ELEVATE program
as a means to achieve this. Provides guidance and assistance to
participants with the job application process, onboarding, and dealing
with basic challenges of obtaining and maintaining employment. Delivers
work supports in accordance with agency policy based upon participant
need. Responds to various inquiries from participants about the child
support program. Refers questions to the ELEVATE Coordinator or
appropriate caseworker, as necessary. Enters and maintains case and
participant information into the KIDS system. Collects, analyzes and
interprets data. Prepares, completes and submits reports regarding
activities in a timely manner. Brown County is an E-Verify employer.
Click the links below for more information.
https://www.browncountywi.gov/i/f/files/Human-Resources/E-Verify Participation Poster(1).pdf
(Download PDF reader)
https://www.browncountywi.gov/i/f/files/Human-Resources/IER Right to Work Poster.pdf
(Download PDF reader) \*\*\*\*\* OTHER EXPERIENCE AND QUALIFICATIONS:
Knowledge of general office procedures. Knowledge of computerized
software systems, internet access and database, spreadsheets, and word
processing programs. Knowledge of terms and forms used when establishing
and enforcing child support. Ability to examine and appraise documents
and files for determining any required actions as it relates to job
function. Knowledge of employment services and labor market. Ability to
conduct workshops, presentations, and public speaking engagements to
promote the program. Ability to understand and follow complex oral and
written instructions. Ability to conduct interviews, interpret court
orders, explain basic procedures, and obtain cooperation in difficult
situations to facilitate the compliance of participants. Ability to type
at a minimum rate of 25 net words per minute. Ability to answer
inquiries and complaints effectively and maintain competence in
stressful situations. Ability to learn and apply the specialized
knowledge and skills of the department as well as other community
resource gencies. Ability to utilize a variety of office equipment.
Ability to work independently, accept responsibility, and exercise
independent judgment within the scope of defined duties and
responsibilities. Ability to establish and maintain effective working
relationships with staff, attorneys, community and government agencies,
participants and the general public. Ability to communicate effectively
both orally, whether over the phone or in person, and in writing.
Ability to plan and organize duties and responsibilities. Ability to
work the required hours of the position. \*\*\*\*\* APPLICATION
INSTRUCTIONS: Apply Online:
https://www.governmentjobs.com/careers/browncounty
participation in the ELEVATE program. Assists Child Support Specialists
by promoting employment and training services offered through the
ELEVATE grant. The ELEVATE grant addresses employability and training
needs of participants to strengthen the remittance of consistent child
support payments. Makes referrals to employers, training programs and
other community resource agencies. Provides job coaching to unemployed
or underemployed participants. This is an LTE position which means there
are no benefits given with the role. Essential Duties Identifies
potentially eligible participants for enrollment in the ELEVATE program.
Conducts outreach by phone, text, email, mail, and in person to
potential participants to provide information regarding the ELEVATE
program and the child support enforcement process. Promotes ELEVATE
services offered through the grant which include but are not limited to
job seeking skills, resume writing, interviewing skills, job leads,
vocational and interest assessments, and co-parenting classes. Schedules
appointments for enrollment with potentially eligible participants.
Initiates outreach to employers by phone, email, mail and in person to
market the ELEVATE program as well as participant skills. Provides both
individual as well as group presentations regarding the benefits of the
ELEVATE program. Serves as a liaison to develop and maintain strong
partnerships with participants, case workers, community agencies and the
contracted parenting provider. Maintains an understanding of the child
support program, in general, as well as services available through
ELEVATE. Refers participants to other community resource agencies as
necessary. Assists participants in understanding as well as strategizing
short- and long-term employment goals by utilizing the ELEVATE program
as a means to achieve this. Provides guidance and assistance to
participants with the job application process, onboarding, and dealing
with basic challenges of obtaining and maintaining employment. Delivers
work supports in accordance with agency policy based upon participant
need. Responds to various inquiries from participants about the child
support program. Refers questions to the ELEVATE Coordinator or
appropriate caseworker, as necessary. Enters and maintains case and
participant information into the KIDS system. Collects, analyzes and
interprets data. Prepares, completes and submits reports regarding
activities in a timely manner. Brown County is an E-Verify employer.
Click the links below for more information.
https://www.browncountywi.gov/i/f/files/Human-Resources/E-Verify Participation Poster(1).pdf
(Download PDF reader)
https://www.browncountywi.gov/i/f/files/Human-Resources/IER Right to Work Poster.pdf
(Download PDF reader) \*\*\*\*\* OTHER EXPERIENCE AND QUALIFICATIONS:
Knowledge of general office procedures. Knowledge of computerized
software systems, internet access and database, spreadsheets, and word
processing programs. Knowledge of terms and forms used when establishing
and enforcing child support. Ability to examine and appraise documents
and files for determining any required actions as it relates to job
function. Knowledge of employment services and labor market. Ability to
conduct workshops, presentations, and public speaking engagements to
promote the program. Ability to understand and follow complex oral and
written instructions. Ability to conduct interviews, interpret court
orders, explain basic procedures, and obtain cooperation in difficult
situations to facilitate the compliance of participants. Ability to type
at a minimum rate of 25 net words per minute. Ability to answer
inquiries and complaints effectively and maintain competence in
stressful situations. Ability to learn and apply the specialized
knowledge and skills of the department as well as other community
resource gencies. Ability to utilize a variety of office equipment.
Ability to work independently, accept responsibility, and exercise
independent judgment within the scope of defined duties and
responsibilities. Ability to establish and maintain effective working
relationships with staff, attorneys, community and government agencies,
participants and the general public. Ability to communicate effectively
both orally, whether over the phone or in person, and in writing.
Ability to plan and organize duties and responsibilities. Ability to
work the required hours of the position. \*\*\*\*\* APPLICATION
INSTRUCTIONS: Apply Online:
https://www.governmentjobs.com/careers/browncounty