What are the responsibilities and job description for the Family Support Specialist position at COUNTY OF BROWN?
JOB REQUIREMENTS: The Family Support Specialist (FSS) is responsible for
working directly with clients and Child Protective Services Case
Managers. The primary role of the FSS is to develop working
relationships with families to provide service coordination, support,
and training to assist families in meeting the needs of their children
and enhancing a parents\' parental protective capacity. This position
will require the ability to work individually and with small groups of
clients on tasks including, but not limited to, money management,
parenting skills, personal hygiene, nutrition, housing, safety services,
and supervising family interactions. Essential Duties Arrange,
coordinate and plan family interaction visits when children are placed
outside of the family home. Provide transportation to and from family
interaction, community visits, or medical appointments when necessary.
Encourage, model, and coach appropriate early childhood practices,
parenting skills and behavior management/modification techniques that
are evidence based approaches. Promote self-reflection by caregivers on
actions to determine the effectiveness of actions or practices within
daily routines. Coordinate referrals to services and related agencies to
meet the needs identified in the care plan. Assist with identifying and
establishing natural and professional support in the community. Partner
with families and the assigned case manager to develop an individualized
plan/goals for the family that is based on information collected through
the assessment and family interviews to address medical, social,
educational, and other services needed to further family goals, plans,
and success strategies. Safeguard and maintain individual records to
keep consumer files complete, confidential, and in order. This includes
filing consumer documents in secure areas; adhering to the recommended
organization of components of individual files; and obtaining and
documenting Releases of Information agreements prior to sharing private
consumer information with others. Develop a personal knowledge of topics
related to parent requests through use of literature, personal contacts,
electronic resources, and professional development. Share information
and resources regarding developmental milestones. Work with families in
an empathic, professional, and objective manner. Maintain a flexible
schedule to accommodate program and client needs that may include
evenings and weekends. Participate in training opportunities to maintain
individual and organizational competency in assigned areas of
responsibility. Attend meetings and coordinate services with other team
members as necessary. Ability to exercise a high level of independent
responsibility, judgement, and initiative in evaluating and completing
work assignments. Handling non-public confidential information in
accordance with department policies and practices, as well as local,
State, and Federal law. Other job duties as assigned by supervisor.
NON-ESSENTIAL DUTIES: Performs related functions as assigned. MATERIALS
AND EQUIPMENT USED: General office equipment Computer, Microsoft Office
Applications (Word, Outlook, TEAMS, Excel), EWisacwis PHYSICAL DEMANDS
Lifting 20 pounds maximum with frequent lifting and/or carrying of
objects weighing up to 10 pounds. Intermittent standing, walking and
sitting; occasional driving. Using hand(s)/feet for repetitive single
grasping, fine manipulation, pushing and pulling, and operating
controls. Occasional bending, squatting, climbing, reaching, and
grappling; frequent twisting. Communicating orally in a clear manner.
Distinguishing sounds at various frequencies and volumes. Distinguishing
people or objects at varied distances under a variety of light
conditions. This position description should not be interpreted as all
inclusive. It is intended to identify the major responsibilities and
requirement of this job. The incumbents may be req ested to perform
job-related responsibilities and tasks other than those stated in this
description. Brown County is an E-Verify employer. Click the links below
for more information.
https://www.browncountywi.gov/i/f/files/Human-Resources/E-Verify Participation Poster(1).pdf
(Download PDF reader)
https://www.browncountywi.gov/i/f/files/Human-Resources/IER Right to Work Poster.pdf
(Download PDF reader) \*\*\*\*\* OTHER EXPERIENCE AND QUALIFICATIONS:
Knowledge of general office procedures and practices. Knowledge of human
behavior. Knowledge of and ability to utilize a computer and the
required software. Ability to plan and organize work to make effective
use of time. Ability to accept new ideas and ways of accomplishing
purposes with understanding of need to deal with existing system.
Ability to establish and maintain effective working relationships with
the team, clients and the public. Ability to communicate effectively
both orally and in writing. Ability to work the required hours of the
position. Ability to set professional boundaries with clients and
coworkers. Ability to identify, discuss, and mitigate biases related to
the provision of services to diverse client groups. \*\*\*\*\*
APPLICATION INSTRUCTIONS: Apply Online:
https://www.governmentjobs.com/careers/browncounty
working directly with clients and Child Protective Services Case
Managers. The primary role of the FSS is to develop working
relationships with families to provide service coordination, support,
and training to assist families in meeting the needs of their children
and enhancing a parents\' parental protective capacity. This position
will require the ability to work individually and with small groups of
clients on tasks including, but not limited to, money management,
parenting skills, personal hygiene, nutrition, housing, safety services,
and supervising family interactions. Essential Duties Arrange,
coordinate and plan family interaction visits when children are placed
outside of the family home. Provide transportation to and from family
interaction, community visits, or medical appointments when necessary.
Encourage, model, and coach appropriate early childhood practices,
parenting skills and behavior management/modification techniques that
are evidence based approaches. Promote self-reflection by caregivers on
actions to determine the effectiveness of actions or practices within
daily routines. Coordinate referrals to services and related agencies to
meet the needs identified in the care plan. Assist with identifying and
establishing natural and professional support in the community. Partner
with families and the assigned case manager to develop an individualized
plan/goals for the family that is based on information collected through
the assessment and family interviews to address medical, social,
educational, and other services needed to further family goals, plans,
and success strategies. Safeguard and maintain individual records to
keep consumer files complete, confidential, and in order. This includes
filing consumer documents in secure areas; adhering to the recommended
organization of components of individual files; and obtaining and
documenting Releases of Information agreements prior to sharing private
consumer information with others. Develop a personal knowledge of topics
related to parent requests through use of literature, personal contacts,
electronic resources, and professional development. Share information
and resources regarding developmental milestones. Work with families in
an empathic, professional, and objective manner. Maintain a flexible
schedule to accommodate program and client needs that may include
evenings and weekends. Participate in training opportunities to maintain
individual and organizational competency in assigned areas of
responsibility. Attend meetings and coordinate services with other team
members as necessary. Ability to exercise a high level of independent
responsibility, judgement, and initiative in evaluating and completing
work assignments. Handling non-public confidential information in
accordance with department policies and practices, as well as local,
State, and Federal law. Other job duties as assigned by supervisor.
NON-ESSENTIAL DUTIES: Performs related functions as assigned. MATERIALS
AND EQUIPMENT USED: General office equipment Computer, Microsoft Office
Applications (Word, Outlook, TEAMS, Excel), EWisacwis PHYSICAL DEMANDS
Lifting 20 pounds maximum with frequent lifting and/or carrying of
objects weighing up to 10 pounds. Intermittent standing, walking and
sitting; occasional driving. Using hand(s)/feet for repetitive single
grasping, fine manipulation, pushing and pulling, and operating
controls. Occasional bending, squatting, climbing, reaching, and
grappling; frequent twisting. Communicating orally in a clear manner.
Distinguishing sounds at various frequencies and volumes. Distinguishing
people or objects at varied distances under a variety of light
conditions. This position description should not be interpreted as all
inclusive. It is intended to identify the major responsibilities and
requirement of this job. The incumbents may be req ested to perform
job-related responsibilities and tasks other than those stated in this
description. Brown County is an E-Verify employer. Click the links below
for more information.
https://www.browncountywi.gov/i/f/files/Human-Resources/E-Verify Participation Poster(1).pdf
(Download PDF reader)
https://www.browncountywi.gov/i/f/files/Human-Resources/IER Right to Work Poster.pdf
(Download PDF reader) \*\*\*\*\* OTHER EXPERIENCE AND QUALIFICATIONS:
Knowledge of general office procedures and practices. Knowledge of human
behavior. Knowledge of and ability to utilize a computer and the
required software. Ability to plan and organize work to make effective
use of time. Ability to accept new ideas and ways of accomplishing
purposes with understanding of need to deal with existing system.
Ability to establish and maintain effective working relationships with
the team, clients and the public. Ability to communicate effectively
both orally and in writing. Ability to work the required hours of the
position. Ability to set professional boundaries with clients and
coworkers. Ability to identify, discuss, and mitigate biases related to
the provision of services to diverse client groups. \*\*\*\*\*
APPLICATION INSTRUCTIONS: Apply Online:
https://www.governmentjobs.com/careers/browncounty