What are the responsibilities and job description for the Experanced Front Desk Agent position at Country Inns & Suites?
Looking for an experienced full time front desk agent Sunday thru Saturday, Days may vary 3pm-11pm.
Responsibilities:
- Greet and welcome guests upon arrival
- Check guests in and out of the hotel using the computerized reservation system
- Answer phone calls and respond to guest inquiries
- Provide excellent customer service and address guest concerns or complaints
- Assist guests with information about the hotel facilities, services, and local attractions
- Handle cash transactions and maintain accurate records of payments
- Ensure the front desk area is clean and organized
Skills:
- Excellent communication and interpersonal skills
- Strong customer service orientation
- Proficient in using phone systems and computerized reservation systems
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in handling guest information
This position requires working evening or night shifts, including weekends and holidays. The Front Desk Clerk/Night Auditor plays a crucial role in providing exceptional guest experiences and maintaining the smooth operation of the hotel. If you are a friendly, organized, and customer-focused individual with excellent communication skills, we would love to hear from you.
Please note that this is a part-time position with opportunities for growth within the company.
Job Type: Full-time
Pay: From $14.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Free parking
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $14