What are the responsibilities and job description for the Hotel Front Desk Clerk position at Country Inns & Suites?
Job Title: Front Desk Clerk
Location: Greenfield, Indiana
Job Type: Full-Time / Part-Time
Reports To: Front Office Manager
Front Desk Clerk
We’re hiring a friendly, customer-focused Front Desk Clerk to deliver a welcoming guest experience and manage daily front desk operations.
Key Duties:
- Greet guests and handle check-in/check-out
- Manage reservations (phone, email, online)
- Answer guest questions and resolve concerns professionally
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance
- Keep front desk clean and organized
Qualifications:
- High school diploma required; hospitality experience preferred
- Strong communication and multitasking skills
- Experience with hotel systems (e.g., Choice Advantage, Synxis, OPERA) a plus
- Flexible schedule (nights, weekends, holidays)
- Basic computer and math skills
Physical:
- Stand for extended periods; lift up to 25 lbs occasionally
What We Offer:
- Competitive pay
- Employee discounts
- Growth opportunities
- Supportive team environment
Apply: Submit your resume or apply in person.
Job Types: Full-time, Part-time
Pay: $12.00 - $15.00 per hour
Benefits:
- Employee assistance program
- Employee discount
- Flexible schedule
- Referral program
- Relocation assistance
Work Location: In person
Salary : $12 - $15