Volunteer Resources Coordinator

Column Technical Services is seeking a skilled Volunteer Resources Coordinator to support the development, coordination, and evaluation of the in-service volunteer program in New York, NY. Serving as the primary staff liaison to over 15 departments across the Center, this role also leads key administrative functions within the department to ensure smooth operations and impactful volunteer engagement.

Key Responsibilities:Volunteer Selection & Placement

• Conducts a minimum of 5 interviews weekly to assess applicants' suitability based on:
• Motivation and availability
• Relevant skills (e.g., languages, child life experience, comfort with acutely ill patients)
• Ability to follow guidelines and receive supervision
• Expectations of the volunteer experience
• Communication skills and personality fit
• Previous volunteer experience
• Comfort working in a cancer care setting
• Matches volunteers to departmental needs and communicates placement decisions
• Performs reference checks as needed
  
  

Volunteer Administration

• Manages daily volunteer operations and scheduling to optimize departmental support
• Shares weekly volunteer schedules with staff supervisors via email or hand delivery
• Responds to real-time volunteer needs and inquiries
• Oversees compliance with departmental requirements:
• General orientation
• Child life and HIPAA training
• Medical clearances (e.g., TB testing, inoculations)
• Six-month and annual assessments
• Maintains confidentiality, especially for volunteers who are former patient
  
  

Short-Term Volunteer Requests* Coordinates short-term volunteer assignments by gathering:

• Project details and preferred hours
• Required skills and training plans
• Supervisor contact and timelineProgram & Event Coordination
• Supports planning and execution of departmental programs and events
• Collaborates with Manager to define tasks and timelines
• Assists with Volunteer Recognition Ceremony:
• Drafts invitation and booklet content
• Coordinates with Medical Graphics for design
• Orders award pins* Helps manage:
• Holiday decorating
• Volunteer education initiatives* Oversees training of orientation volunteers and updates materials annually or as needed
• Communicates schedule changes impacting orientation
  
  

Required

Skills & Qualifications

• 2-4 years of administrative experience, preferably in a volunteer-focused role
• Proficiency in Microsoft Office SuitePreferred:
• Experience coordinating volunteer programs in healthcare or nonprofit settings
• Strong interpersonal and organizational skills
• Ability to manage multiple priorities and adapt to changing needs