What are the responsibilities and job description for the Systems Analyst position at City of Chesapeake?
Position Information
Working Title of Vacant Position
Systems Analyst
Job Type
Full Time
Posting Type
Public
Number of Vacancies
1
Department
INFORMATION TECHNOLOGY
Division
IT SYSTEM DEV
Requisition Number
2025523
Number of hours worked per week
40
Work Schedule
Monday – Friday
8:00am – 5:00pm; Some evening or weekends as needed.
Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.
8:00am – 5:00pm; Some evening or weekends as needed.
Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.
Work Site Location
Chesapeake, VA
Position Driving Requirement
O - Occasional
Pay Grade
GE16
Pay Basis
Semi-Monthly
Advertised Salary
$69,737- $92,402 (Depending on experience)
Job Description
Are you a skilled IT professional looking for an opportunity to support critical systems and drive technology solutions for a growing city? The City of Chesapeake is hiring for a Systems Analyst position in our Information Technology Department. This role provides essential support and administration for key city systems while engaging in business process improvements, project management, and customer-facing initiatives.
Key Responsibilities:
- Serve as the primary administrator and technical support resource for the City’s Payroll and Human Resource Information System (HRIS).
- Collaborate with IT teams and city departments to enhance system functionality and efficiency.
- Lead and participate in business process improvement initiatives, committees, and vendor management.
- Provide strong customer support and problem-solving expertise.
Position Focus Areas:
Specialized Systems Support – Administer, maintain, and enhance Human Resources and Payroll systems to ensure reliability, accuracy, and seamless operations. This includes configuring system functionality, troubleshooting system issues, supporting upgrades and integrations, and collaborating with departments to optimize workflows and data quality.
Ideal Candidates Possess:
- Strong technical skills with experience in system administration and support of Tyler Munis HR/Payroll or similar systems.
- Demonstrated ability to write efficient, well-structured SQL queries to support reporting, analysis, and system optimization.
- A proactive approach to technical support, problem-solving, project management, and customer engagement.
- Experience using ServiceNow IT Service Management
- Excellent written and verbal communication abilities.
- Experience working with vendors and leading process improvement initiatives.
Join a dynamic IT team committed to innovation and service excellence. Apply today to be part of the City of Chesapeake’s technology future!
The City of Chesapeake offers an exceptional range of benefits.
#IT #SystemsAnalyst #Munis #Chesapeake #Virginia
Required Qualifications
VOCATIONAL/EDUCATIONAL REQUIREMENT: Requires any combination of education and experience equivalent to a bachelor’s degree in computer science or a closely related field.
EXPERIENCE REQUIREMENTS: In addition to satisfying the vocational/education standards, this class requires a minimum of two years of full-time equivalent experience.
SPECIAL CERTIFICATIONS AND LICENSES: Requires a valid driver’s license and a driving record that is in compliance with City Driving Standards. As applicable Information Technology based positions must meet requirements specified in Criminal Justice Information System (CJIS) policy for access to the Virginia Criminal Information Network (VCIN).
SPECIAL REQUIREMENTS: Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.
EXPERIENCE REQUIREMENTS: In addition to satisfying the vocational/education standards, this class requires a minimum of two years of full-time equivalent experience.
SPECIAL CERTIFICATIONS AND LICENSES: Requires a valid driver’s license and a driving record that is in compliance with City Driving Standards. As applicable Information Technology based positions must meet requirements specified in Criminal Justice Information System (CJIS) policy for access to the Virginia Criminal Information Network (VCIN).
SPECIAL REQUIREMENTS: Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.
Preferred Qualifications
- Experience administering and supporting Munis, or similar payroll systems
- Proficient with SQL / SSRS
- Experience using Service Now ITSM
- Technical Project Management Experience
- Exceptional Customer Service skills
- Strong analytical and problem-solving skills
- Ability to prioritize and execute tasks effectively
- Strong Written and Oral Communications skills
- Local Government experience
Posting Detail Information
Job Open Date
11/21/2025
Job Close Date
Open Continuous
Yes
Special Instructions to Applicants
This is a direct hire on-site position located in Chesapeake, VA. Selected candidates may be eligible for hybrid remote work after one year.
This position is eligible for a sign-on bonus, if applicable.
This position is eligible for a sign-on bonus, if applicable.
ADA Checklist
Overall Physical Strength Demands
Overall Physical Strength Demands
S=Sedentary - Exerting up to 10 lbs. occasionally or small weights frequently; sitting most of the time.
Physical Demands
C = Continuously- 2/3 or more of the time. F = Frequently- From 1/3 to 2/3 of the time. O = Occasionally- Up to 1/3 of the time. R = Rarely- Less than 1 hour per week. N = Never- Never occurs.
Standing
Occasionally- Up to 1/3 of the time.
Sitting
Continuously- 2/3 or more of the time.
Walking
Rarely- Less than 1 hour per week.
Lifting
Rarely- Less than 1 hour per week.
Lifting Amount
Exerting up to 10 lbs
Carrying
Rarely- Less than 1 hour per week.
Carrying Weight
Exerting up to 10 lbs
Pushing/Pulling
Rarely- Less than 1 hour per week.
Pushing/Pulling Weight
Exerting up to 10 lbs
Reaching
Rarely- Less than 1 hour per week.
Handling
Rarely- Less than 1 hour per week.
Fine Dexterity
Continuously- 2/3 or more of the time.
Kneeling
Rarely- Less than 1 hour per week.
Crouching
Rarely- Less than 1 hour per week.
Crawling
Rarely- Less than 1 hour per week.
Bending
Rarely- Less than 1 hour per week.
Twisting
Rarely- Less than 1 hour per week.
Climbing
Rarely- Less than 1 hour per week.
Balancing
Rarely- Less than 1 hour per week.
Vision
Continuously- 2/3 or more of the time.
Hearing
Frequently- From 1/3 to 2/3 of the time.
Talking
Frequently- From 1/3 to 2/3 of the time.
Foot Controls
Rarely- Less than 1 hour per week.
Machines, Tools, Equipment and Work Aids Used
Computer equipment, general office equipment
Protective Equipment Required
None
Health and Safety
D = Daily W = Several Times Per Week M = Several Times Per Month S = Seasonally N = Never
Mechanical Hazards
N = Never
Chemical Hazards
N = Never
Electrical Hazards
N = Never
Fire Hazards
N = Never
Explosives
N = Never
Communicable Diseases
N = Never
Physical Danger or Abuse
N = Never
Other
N = Never
If Other, Description
Environmental Factors
D = Daily W = Several Times Per Week M = Several Times Per Month S = Seasonally N = Never
Dirt and Dust
N = Never
Extreme Temperatures
N = Never
Noise and Vibration
N = Never
Fumes and Odors
N = Never
Wetness/Humidity
N = Never
Darkness or Poor Lighting
N = Never
Primary Work Location
Office Environment, Other - Home Office
Non-Physical Demands
C = Continuously- 2/3 or more of the time. F = Frequently- From 1/3 to 2/3 of the time. O = Occasionally- Up to 1/3 of the time. R = Rarely- Less than 1 hour per week. N = Never- Never occurs.
Time Pressures
Frequently- From 1/3 to 2/3 of the time.
Emergency Situations
Rarely- Less than 1 hour per week.
Frequent Change of Tasks
Continuously- 2/3 or more of the time.
Irregular Work Schedule/Overtime
Occasionally- Up to 1/3 of the time.
Performing Multiple Tasks Simultaneously
Continuously- 2/3 or more of the time.
Working Closely with Others as Part of a Team
Frequently- From 1/3 to 2/3 of the time.
Tedious or Exacting Work
Frequently- From 1/3 to 2/3 of the time.
Noisy/Distracting Environment
Rarely- Less than 1 hour per week.
Other
If Other, Description
Can anyone assist the employee in performing the primary tasks assigned to this position? If yes, identify the eligible task(s)
This position is part of a team but has sole responsible for particular systems.
Professional References
Professional References
Please provide contact information for professional references.
Minimum Requests
0
Maximum Requests
4
Salary : $69,737 - $92,402
