What are the responsibilities and job description for the Infrastructure Systems Analyst III position at City of Chesapeake?
Position Information
Working Title of Vacant Position
Infrastructure Systems Analyst III
Job Type
Full Time
Posting Type
Public
Number of Vacancies
1
Department
INFORMATION TECHNOLOGY
Division
IT TECH SUPPORT
Requisition Number
2025509
Number of hours worked per week
40
Work Schedule
Monday – Friday; 8:00am – 5:00pm
Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.
Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.
Work Site Location
Chesapeake, VA
Position Driving Requirement
O - Occasional
Pay Grade
GE21
Pay Basis
Semi-Monthly
Advertised Salary
$89,000-$129,000; Depending on Qualifications and Experience.
Job Description
Join the Team That Keeps Chesapeake Running
The City of Chesapeake’s Department of Information Technology Enterprise Operations Program is seeking an exceptional Infrastructure Systems Analyst III to lead the next generation of our enterprise IT environment. This senior technical role is perfect for a forward-thinking architect who enjoys solving complex challenges, guiding talented engineers, and shaping a modern, resilient infrastructure for a dynamic municipality.
What You’ll Do
As our lead technical architect and hands-on implementor, you will design, build, maintain, and analyze IT enterprise infrastructure systems across a broad and sophisticated environment. Your work will span on-premise and Cloud datacenters, enterprise networking, endpoint engineering, telephony platforms, and disaster recovery operations.
You will supervise and coordinate high-performing teams of Network, Systems, Communications, and Endpoint Engineers, partnering closely with other IT units and City departments to deliver reliable, secure, and innovative solutions. Your leadership will directly support Chesapeake’s CARES values while ensuring exceptional service delivery across our virtual and physical platforms.
Your Impact
In this role, you will
- Serve as the technical lead for all datacenter, domain, network, telephony, audio visual, firewall, and endpoint management services.
- Oversee day-to-day operations for Network Communications, Systems Engineering, and Endpoint Engineering team.
- Provide full-spectrum support and solutions from level zero through level three in a diverse and modern environment.
- Lead major improvements and one-off technical implementations that move the Enterprise forward
- Architect systems that ensure seamless computing, networking, and communications experiences across the organization
- Collaborate across IT to meet evolving business and operational needs
- Champion innovation, lifecycle management, change management, and continual service improvement
- Foster a supportive environment that encourages teamwork, professional development, and excellent customer service
Who You Are
You bring a deep understanding of enterprise infrastructure systems, a strategic mindset, and the ability to guide and inspire technical teams. You thrive in a fast-moving environment where collaboration is key and every day brings new opportunities to elevate IT services across the City. You are a hands-on leader with the technical expertise to solve problems and the people skills to build trust. Most importantly, you are ready to be a champion for positive change across the Enterprise.
The Infrastructure Systems Analyst III candidate must have the following qualifications:
- Demonstrated experience leading, supervising, and guiding staff responsible for IT infrastructure solutions ensuring high performance of technical systems and service delivery meeting requirements of technical systems for an IT Enterprise. Proven ability to lead teams that deliver reliable, responsive support, and drive a culture of continuous improvement.
- Experience directly or indirectly leading an IT infrastructure support team with technical responsibilities in support of an IT Enterprise.
In lieu of the team lead requirement, the candidate may have:
- Experience relating to two (2) of the following IT arenas: Datacenter and Domain Services, Network Engineering, Telephony Technologies, Storage and Backup Platforms, Firewall Engineering, Virtual Desktop Infrastructure, Audio Visual Engineering, or Endpoint Engineering.
- Experience architecting IT infrastructure solutions, IT customer service, using IT Service Desk ticketing systems, change management, IT technology systems refreshes and the lifecycle thereof, IT cross-functional matrixed environments, and IT continual improvements.
- Experience coordinating the activities of technical team members.
- Experience multi-tasking and working on several infrastructure projects simultaneously; Experience with IT vendor management
- Experience using an IT Service Desk ticketing system as a foundation of IT customer service.
- Experience with hardware and software inventory management to include 3rd party warranties and working with other IT Teams and vendors in a matrixed environment.
- Experience working in and understanding a complex, matrixed IT environment with IT cross-functional awareness and how the IT platform supports the functional business needs.
- Relevant IT certifications preferred.
The City of Chesapeake offers an exceptional range of benefits.
#ITArchitect, #NetworkEngineer, #SystemsEngineer, #ITInfrastructureEngineer, #ITInfrastructure, #DatacenterEngineer, #VoIPEngineer, #FirewallEngineer
Required Qualifications
VOCATIONAL/EDUCATIONAL REQUIREMENT: Requires any combination of education and experience equivalent to a bachelor’s degree in computer science or a closely related field.
EXPERIENCE REQUIREMENTS: In addition to satisfying the vocational/education standards, this class requires a minimum of four years of related, full-time equivalent experience.
SPECIAL CERTIFICATIONS AND LICENSES: Requires a valid driver’s license and a driving record that is in compliance with City Driving Standards. Information Technology based positions must meet requirements specified in Criminal Justice Information System (CJIS) policy for access to the Virginia Criminal Information Network (VCIN).
SPECIAL REQUIREMENTS: Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.
EXPERIENCE REQUIREMENTS: In addition to satisfying the vocational/education standards, this class requires a minimum of four years of related, full-time equivalent experience.
SPECIAL CERTIFICATIONS AND LICENSES: Requires a valid driver’s license and a driving record that is in compliance with City Driving Standards. Information Technology based positions must meet requirements specified in Criminal Justice Information System (CJIS) policy for access to the Virginia Criminal Information Network (VCIN).
SPECIAL REQUIREMENTS: Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.
Preferred Qualifications
Previous lead or supervisor experience with strong technical skillset.
Posting Detail Information
Job Open Date
11/21/2025
Job Close Date
12/05/2025
Open Continuous
No
Special Instructions to Applicants
This position will have to complete a general and Public Safety City of Chesapeake finger-print based background check.
This position is eligible for a sign-on bonus, if applicable.
This position is eligible for a sign-on bonus, if applicable.
ADA Checklist
Overall Physical Strength Demands
Overall Physical Strength Demands
L=Light - Exerting up to 20 lbs. occasionally, 10 lbs. frequently, or negligible amounts constantly OR requires walking or standing to a significant degree.
Physical Demands
C = Continuously- 2/3 or more of the time. F = Frequently- From 1/3 to 2/3 of the time. O = Occasionally- Up to 1/3 of the time. R = Rarely- Less than 1 hour per week. N = Never- Never occurs.
Standing
Occasionally- Up to 1/3 of the time.
Sitting
Continuously- 2/3 or more of the time.
Walking
Occasionally- Up to 1/3 of the time.
Lifting
Rarely- Less than 1 hour per week.
Lifting Amount
Exerting up to 20 to 50 lbs
Carrying
Rarely- Less than 1 hour per week.
Carrying Weight
Exerting up to 20 lbs
Pushing/Pulling
Rarely- Less than 1 hour per week.
Pushing/Pulling Weight
Exerting up to 10 lbs
Reaching
Rarely- Less than 1 hour per week.
Handling
Rarely- Less than 1 hour per week.
Fine Dexterity
Rarely- Less than 1 hour per week.
Kneeling
Rarely- Less than 1 hour per week.
Crouching
Rarely- Less than 1 hour per week.
Crawling
Rarely- Less than 1 hour per week.
Bending
Rarely- Less than 1 hour per week.
Twisting
Rarely- Less than 1 hour per week.
Climbing
Rarely- Less than 1 hour per week.
Balancing
Rarely- Less than 1 hour per week.
Vision
Continuously- 2/3 or more of the time.
Hearing
Continuously- 2/3 or more of the time.
Talking
Continuously- 2/3 or more of the time.
Foot Controls
Rarely- Less than 1 hour per week.
Machines, Tools, Equipment and Work Aids Used
Desktop Computing System
Protective Equipment Required
Health and Safety
D = Daily W = Several Times Per Week M = Several Times Per Month S = Seasonally N = Never
Mechanical Hazards
N = Never
Chemical Hazards
N = Never
Electrical Hazards
N = Never
Fire Hazards
N = Never
Explosives
N = Never
Communicable Diseases
N = Never
Physical Danger or Abuse
N = Never
Other
If Other, Description
Environmental Factors
D = Daily W = Several Times Per Week M = Several Times Per Month S = Seasonally N = Never
Dirt and Dust
N = Never
Extreme Temperatures
N = Never
Noise and Vibration
N = Never
Fumes and Odors
N = Never
Wetness/Humidity
N = Never
Darkness or Poor Lighting
N = Never
Primary Work Location
Office Environment
Non-Physical Demands
C = Continuously- 2/3 or more of the time. F = Frequently- From 1/3 to 2/3 of the time. O = Occasionally- Up to 1/3 of the time. R = Rarely- Less than 1 hour per week. N = Never- Never occurs.
Time Pressures
Rarely- Less than 1 hour per week.
Emergency Situations
Rarely- Less than 1 hour per week.
Frequent Change of Tasks
Occasionally- Up to 1/3 of the time.
Irregular Work Schedule/Overtime
Rarely- Less than 1 hour per week.
Performing Multiple Tasks Simultaneously
Frequently- From 1/3 to 2/3 of the time.
Working Closely with Others as Part of a Team
Continuously- 2/3 or more of the time.
Tedious or Exacting Work
Occasionally- Up to 1/3 of the time.
Noisy/Distracting Environment
Rarely- Less than 1 hour per week.
Other
If Other, Description
Can anyone assist the employee in performing the primary tasks assigned to this position? If yes, identify the eligible task(s)
No.
Professional References
Professional References
Please provide contact information for professional references.
Minimum Requests
0
Maximum Requests
4
Salary : $89,000 - $129,000
