What are the responsibilities and job description for the TAX TECHNICIAN III, BOARD OF EQUALIZATION position at CA Department of Tax and Fee Administration?
All applicants will be considered, however SROA/Surplus candidates will be given priority.
Are you interested in making life better for Californians? Are you looking for a career and not just a job? Do you want to create a meaningful impact in your community? If you answered yes to any of these questions, then the California Department of Tax and Fee Administration (CDTFA) has a career opportunity waiting for you! California not only needs you, it wants you as part of the growing workforce. New employees, new ideas, and new creative perspectives are needed in all areas at the CDTFA. We value staff and are dedicated to employee career development. Our agency supports the development of staff by offering training to flourish in their position and programs to promote and explore upward mobility. To learn more about us, please see CDTFA Gateway to New Opportunities video
The California Department of Tax and Fee Administration (CDTFA) is seeking ambitious and driven individuals to join us. We offer fulfilling careers and provide a reliable income, stable benefits, work-life balance, paid holidays, and advancement opportunities. CDTFA offers a Career Center that provides assistance with resumes, mock interviews, interview tips and tricks, and other job opportunities within CDTFA and other state agencies.
We are committed to growing the capabilities of our team members with our excellent hands-on training, classroom training, and our mentoring program. We build a community where you can work with diverse individuals to explore ways of being creative and innovative to make processes more efficient.
The Return Analysis Section (RAS) work processes are production oriented so you will immediately recognize the results of your hard work. The position will challenge your organizational, communication, and customer service skills. The Tax Technician III (TTIII) will learn all facets of the analysis activities within the RAS, including all processes involving:
• Processing and maintaining tax returns, including adjustments and billing stages.
• Reviewing taxpayer accounts and responding to correspondence.
• Researching and resolving suspended or unapplied payments and documents.
• Performing return and payment maintenance activities.
• Providing customer service support by answering taxpayer inquiries.
• Issuing refunds in accordance with applicable laws and procedures.
• Interpreting and applying tax laws, regulations, and annotations to ensure taxpayer compliance.
Your analytical skills will be put to the test and strengthened as you are tasked with interpreting and applying various tax laws, regulation, and annotations to ensure compliance from taxpayers.
Additional benefits of working in the RAS include:
• Access to trainers and leads daily to ensure that your transition to our agency/department goes smoothly.
• Many opportunities to take part in projects that help with upward mobility.
• Flexible time off requests.
Here is the link to the Tax Technician III examination bulletin.
Under Government Code 14200, this position may be eligible for partial telework for eligible candidates residing in California. All telework/hybrid schedules require staff to report to the office a minimum number of days per week. Schedules are subject to change.
Currently, per the California Budget Act of 2025, all California Department of Tax and Fee Administration salaries are subject to the provisions of the State of California’s Personal Leave Program.
This recruitment has been posted for more vacancies than currently exist as it may be used to fill additional identical vacancies which occur within 180 days of the closing date of this bulletin.
You will find additional information about the job in the Duty Statement.
- Standard office environment.
- Requires being in a stationary position, consistent with office work, for extended periods of time.
- Daily use of a personal computer, office equipment, and/or telephone.
- Depending on your work location, you may be working in a high-rise building.
- Telework is partially available.