What are the responsibilities and job description for the BUSINESS TAXES SPECIALIST II, BOARD OF EQUALIZATION position at CA Department of Tax and Fee Administration?
All applicants will be considered, however SROA/Surplus candidates will be given priority.
Are you interested in making life better for Californians? Are you looking for a career and not just a job? Do you want to create a meaningful impact in your community? If you answered yes to any of these questions, then the California Department of Tax and Fee Administration (CDTFA) has a career opportunity waiting for you! California not only needs you, it wants you as part of the growing workforce. New employees, new ideas, and new creative perspectives are needed in all areas at the CDTFA. We value staff and are dedicated to employee career development. Our agency supports the development of staff by offering training to flourish in their position and programs to promote and explore upward mobility. To learn more about us, please seeCDTFA Gateway to New Opportunities video
The California Department of Tax and Fee Administration (CDTFA) Centralized Revenue Opportunity System (CROS) Bureau in the Technology Services Division is seeking ambitious, driven, and dynamic individuals to join our team. Does the idea of a joining a team that positively impacts the state excite you? Are you someone that is eager to collaborate in a diverse culture while creating a meaningful impact to your community? Are you looking for a position where you can enhance your skills while working on large projects? If you answered YES to any of those, please consider applying for our Business Taxes Specialist (BTS) II position! California not only needs you, it wants you as part of the growing workforce. New employees, new ideas, and new creative perspectives are needed in all areas at the CDTFA.
Under the direction of the Business Taxes Administrator II on the CROS Production Support Team, the BTS II works as an independent business analyst lead on the most complex software solutions. The lead will have a responsibility for supporting business operations and maintenance of the CROS system, implementing legislative efforts, and upcoming key upgrade activities. The activities of the Business Analyst Lead will focus on overseeing large legislation or system enhancements while ensuring the day-to-day activities are still completed timely. The BTS II in the CROS bureau will be responsible for:
Planning business strategies for activities to achieve the department wide goals for CROS.
Providing advice to the CROS Bureau chief on sensitive and complex issues related to the support of CROS.
Participation in all stages of the implementation and configuration in support of CROS, including requirements gathering, testing, and documenting for deficiencies or enhancements.
Managing the scope of Solution Requests (SQRs), while supporting business testers.
Coordinating business activities for scheduled system changes, enhancements, and service/sync packs.
Preparation of reports, review clearance request, and independently research and resolve highly technical issues impacting CROS.
Makes recommendations for improvement to policy and procedures.
At the CDTFA, we believe in supporting our team members. We offer mentoring and training to all team members with the hopes you will find your path to excellence. If this meaningful and challenging position interests you, please apply today!
Under Government Code 14200, this position may be eligible for partial telework for eligible candidates residing in California. All telework/hybrid schedules require staff to report to the office a minimum number of days per week. Schedules are subject to change.
Currently, per the California Budget Act of
2025, all California Department of Tax and Fee Administration salaries are
subject to the provisions of the State of California’s Personal Leave Program.
This recruitment has been posted for more vacancies than currently exist as it may be used to fill additional identical vacancies which occur within 180 days of the closing date of this bulletin.
You will find additional information about the job in the Duty Statement.
Position may be located in a high-rise building.
Standard office environment.
Requires being in a stationary position, consistent with office work, for extended periods of time.
Daily use of a personal computer, office equipment, and/or telephone.
Telework is partially available.
You will find the Minimum Requirements in the Class Specification.
BUSINESS TAXES SPECIALIST II, BOARD OF EQUALIZATION
Job Application Package Checklist
Duty Statement
Job Code #:
JC-516964
Position #(s):
291-381-4379-023
Working Title:
CROS Production Support Business Analyst Lead
Classification:
BUSINESS TAXES SPECIALIST II, BOARD OF EQUALIZATION
$8,020.00 - $10,542.00
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
Multiple
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time
California not only needs you; it wants you as part of the growing workforce. The California Department of Tax and Fee Administration (CDTFA) makes life better for Californians by fairly and efficiently collecting the revenue that supports our essential public services, with CDTFA administered programs accounting for about twenty-three (23%) percent of all state revenue. Tax programs administered by the CDTFA are concentrated in two general areas – sales and use tax, and special taxes and fees. New employees, new ideas, and new creative perspectives are needed in all areas at CDTFA. CDTFA offers employees reliable income, stable benefits, work-life balance, paid holidays, advancement opportunities, and the personal fulfillment of knowing that your work is personally impacting the lives of others.
To take a look at CDTFA as a destination employer please click the link (https://www.youtube.com/watch?v=D3a7w_igqDU)
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.; for more information about E-Verify, please go to www.dhs.gov/e-verify
Position requires employee to be fingerprinted and successfully pass a background investigation.
Travel required up to five percent (5%) of the time.
Eligibility for Promotional Exams
In addition to meeting the Minimum Qualifications for the Business Taxes Specialist II, competition is limited to individuals who meet at least one of the following promotional examination criteria:
Have a permanent civil service appointment with CDTFA, or
Are current or former employees of the legislature for 2 or more years as defined in Government Code 18990, or
Are current or former non-elected exempt employees of the executive branch for 2 or more consecutive years as defined in Govt. Code 18992, or
Are persons retired from the United States military honorably discharged from active duty with a service disability or honorably discharged from active duty as defined in Government Code 18991. Applicants must provide a copy of discharge papers (DD 214) for verification purposes at the time of application.
Under certain circumstances other employees may be allowed to compete under provisions of Rules 234, 235 and 235.2. California Code of Regulations Rules 233, 234, 235.2 and 237 contain provisions regarding civil service status and eligibility for promotional examinations. If you are unsure of your eligibility for promotional examinations, please contact Exams@cdtfa.ca.gov.
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Experience leading large complex projects.
Strong business analysis capabilities, including risk assessment and system impacts.
Experience with business strategy for process improvement.
Experience with testing and documenting bugs in the GenTax software solution.
Experience evaluating and managing Solution Requests (SQRs).
Experience coordinating with various levels of management within the organization and third-party stakeholders.
Experience building strong relationships with IT team members both internal and external.
Demonstrated leadership skills, including mentoring team members and supporting organizational readiness.
Strong soft skills, including communication, problem-solving, collaboration, and stakeholder engagement.
Knowledge of CDTFA tax policy and procedures.
Knowledge of CDTFA’s business processes.
Salary : $96,240 - $126,504
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