What are the responsibilities and job description for the Specialist, Events position at Build-A-Bear?
At Build-A-Bear we believe in the power of imagination, creativity, and memorable experiences. Our mission is to add a little more heart to life by creating unique experiences, lasting connections, and beloved memories that create lasting emotional connections. We are a multi-channel, site-based experience and entertainment company, with diversified categories and consumer segments. We are seeking a highly experienced and strategic Events Specialist to join our dynamic team.
The Build-A-Bear Events Specialist is a dynamic role that enables the smooth operations of off-site events while serving as a Brand Ambassador.
RESPONSIBILITIES:
Brand Ambassador
Point of contact for clients during planning and execution
Partner with field leadership and store teams for staffing needs
Ensure accurate product delivery
Personnel logistics
CRM maintenance
Outreach to new and existing clients to explore opportunities
Goal tracking
Portfolio of events
Confirm website assets are up-to-date with pricing, product, and event options
Participate on leadership calls as needed
REQUIRED QUALIFICATIONS:
Customer service experience
Event planning
Proficiency with Microsoft Office
Skilled with CRM
PREFERRED QUALIFICATIONS:
Project Management experience
Outbound marketing experience
BEHAVIORAL TRAITS FOR SUCCESS:
Able to build relationships quickly, informally, and comfortably
Generates enthusiasm and cooperation in others
Gifted at reading other people, a good listener, and empathetic
Able to persuade others to take action
Communication style is more selling than telling
Comfortable managing multiple priorities
Take pride and ownership in meeting commitments
Organized, efficient, and responsive
WORKING ENVIRONMENT:
Typical office environment with climate control and sufficient lighting, ergonomic desk/chairs
Hybrid work schedule
Corporate Office located St. Louis, MO
15% Limited Domestic Travel
Able to lift >10 pounds
YOUR PERFORMANCE WILL BE MEASURED ON:
Your performance will be measured by your ability to achieve annual department objectives and corporate goals which include but are not limited to the following.
Decision-making and judgment
Project management
Communication
Collaboration
Problem solving
New event bookings
Documentation and data accuracy
Visual library
Presentation skills
Event staffing
Professionalism
Stakeholder Feedback
The Build-A-Bear Events Specialist is a dynamic role that enables the smooth operations of off-site events while serving as a Brand Ambassador.
RESPONSIBILITIES:
Brand Ambassador
Point of contact for clients during planning and execution
Partner with field leadership and store teams for staffing needs
Ensure accurate product delivery
Personnel logistics
CRM maintenance
Outreach to new and existing clients to explore opportunities
Goal tracking
Portfolio of events
Confirm website assets are up-to-date with pricing, product, and event options
Participate on leadership calls as needed
REQUIRED QUALIFICATIONS:
Customer service experience
Event planning
Proficiency with Microsoft Office
Skilled with CRM
PREFERRED QUALIFICATIONS:
Project Management experience
Outbound marketing experience
BEHAVIORAL TRAITS FOR SUCCESS:
Able to build relationships quickly, informally, and comfortably
Generates enthusiasm and cooperation in others
Gifted at reading other people, a good listener, and empathetic
Able to persuade others to take action
Communication style is more selling than telling
Comfortable managing multiple priorities
Take pride and ownership in meeting commitments
Organized, efficient, and responsive
WORKING ENVIRONMENT:
Typical office environment with climate control and sufficient lighting, ergonomic desk/chairs
Hybrid work schedule
Corporate Office located St. Louis, MO
15% Limited Domestic Travel
Able to lift >10 pounds
YOUR PERFORMANCE WILL BE MEASURED ON:
Your performance will be measured by your ability to achieve annual department objectives and corporate goals which include but are not limited to the following.
Decision-making and judgment
Project management
Communication
Collaboration
Problem solving
New event bookings
Documentation and data accuracy
Visual library
Presentation skills
Event staffing
Professionalism
Stakeholder Feedback
