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Pt Access Cust Serv Tech

Brooks TLC Hospital System, Inc.
Dunkirk, NY Part Time
POSTED ON 7/29/2026
AVAILABLE BEFORE 11/25/2026

Pt Access Cust Serv Tech

Location: Brooks Memorial Hospital
Location of Job : US:NY:Dunkirk
Work Type : Part-Time Benefit Eligible
Shift 9

Job Description

Patient Access Technician provides the necessary level of service to improve revenue cycle where it starts in order to achieve increased revenue and enhance customer satisfaction. Responsible to collect personal, medical and financial data from the patient or family and starts the record that will accompany the patient through the medical system. Actively participates in exemplary customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

Education And Credentials

High School graduate required. Associate degree in a health care related field preferred. CRCR certification or Medical certification in health care related field preferred.

Experience

1-2 years in a Medical office setting; Customer Service Skills;Typing and data entry. 2-5 years of experience in Patient Financial services preferred with Bilingual experience,Experience in collections and Experience in Computer applications: Meditech, PICIS

Job Details

Department : BTLC Admissions
Standard Hours Bi-Weekly : 45.00
Weekend/Holiday Requirement: Yes
On Call Required : Yes
With Rotation: Yes
Scheduled Work Hours: Varied
Work Arrangement : Onsite
Union Code : U41 - Brooks SEIU
Requisition ID# : 21651
Recruiter : Vanessa M. Borowiak
Grade : S4
Pay Frequency : Bi-Weekly
Salary Range: $20.79-23.55

  • Wage will be determined based on factors such as candidate's experience, qualifications, internal equity, and any applicable collective bargaining agreement.

Brooks-TLC Hospital System's mission is to advance the health of our community, and we believe our diversity, equity, and inclusion (DEI) strategic work is mission- critical for the good of our workforce and the community who need and depend on our care and services. We understand that racism and health inequities stand firmly in the way of advancing the health of our community, and Brooks -TLC Hospital System envisions DEI as the pursuit of equity and restorative justice for every person. We will exemplify courage and accountability through both the professing and practice of our core values for our friends, colleagues, and community. Brooks-TLC Hospital System is committed to creating a culture of equity and inclusion where diversity is valued and celebrated!

Salary : $21 - $24

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