What are the responsibilities and job description for the Senior UI/UX Designer position at Brilliant®?
We are looking for a dynamic UI/UX designer who will own the complete user experience (UX) and user interface (UI) design of the overall system. This role will ensure that solutions are intuitive, efficient, elegantly designed, and delivers measurable impact for customers building and managing large-scale network deployments. To be successful, the candidate must be highly motivated to become an expert on all of the technology stack, learning from internal resources and customers in order to act as the primary voice of design and experience across the company.
The successful candidate will have a passion for delivering world class customer experiences (CX) with adaptive and creative solutions to UI/UX design problems by staying up to date with best practices and emerging trends in user experience design and user interface technology. Because focuses on the use of geospatial technology in utility infrastructure workflows, this role must have deep experience delivering software solutions with a map-based spatial user interface on the desktop and in the field.
Responsibilities:
● Own the user experience design requirements for the entire platform across web, mobile, and BI interfaces.
● Develop and conceptualize a comprehensive UI/UX design strategy for the platform.
● Produce high-quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes.
● Conduct user research by gathering insights into customer needs, behaviors, and pain points through surveys, interviews, and usability testing.
● Develop detailed customer journey maps to visualize the end-to-end customer experience and identify opportunities for improvement.
● Craft intuitive and visually appealing user interfaces that enhance the customer experience across all application touchpoints.
● Analyze customer data and feedback to identify trends and inform design decisions.
● Work closely with product managers, developers, marketing teams, and other stakeholders to ensure a cohesive and aligned customer experience.
● Develop prototypes and conduct user testing to gather feedback and iterate on designs.
● Monitor and evaluate the customer experience continuously, implementing improvements based on user feedback and evolving needs.
Requirements:
● Bachelor’s degree in Design, Human-Computer Interaction, or a related field.
● 6 years of experience in customer experience design, user experience design, or a similar role.
● Strong portfolio showcasing experience in user research, journey mapping, and interaction design for both web and mobile platforms.
● Specific experience in the design of digital mapping solutions
● Proficiency in design tools such as Sketch, Figma, Adobe Creative Suite, and prototyping tools.
● Working knowledge of the following technologies and software: Sketch, InVision, Visio, HTML, CSS (SCSS), iOS, Android, Design Systems, and Adobe Creative Suite.
Preferred:
● Experience in field-worker-oriented software solutions for construction, field service management, or data collection.
Salary : $120,000 - $150,000