Director of Quality

Our stellar Houston area client is hiring a Director of Quality for their team. This role will provide enterprise-level leadership for Quality across all operations, including manufacturing, field service, remanufacturing, supply chain, and engineering. This role is accountable for developing and executing the Quality Management System and ensuring consistent standards, processes, and results across the organization.

The Director will lead a team of quality professionals, partner with executive leadership, and collaborate with functional leaders to improve product reliability, reduce cost of poor quality (COPQ), and strengthen customer satisfaction.

What you will be doing:

Quality Management System (QMS)

• Standardize and oversee QMS across all sites (manufacturing, reman, field service).
• Ensure compliance with ISO 9001:2015 standards, industry codes, and customer requirements.
• Lead audit programs, corrective/preventive actions, and management reviews.

Supplier & Partner Quality

• Oversee supplier qualification, audits, and ongoing performance monitoring.
• Work with sourcing to mitigate risk (tariffs, foundry capacity, heavy-iron supply).
• Ensure suppliers meet standards for critical components (engines, compressors, turbochargers, etc.).

Operational Excellence

• Establish enterprise-wide metrics for quality performance, including COPQ, Non-Conformance Reports (NCRs), warranty, on-time delivery (OTD), and customer satisfaction.
• Drive reduction in COPQ and field service issues through robust root cause analysis (RCA), corrective action preventive action (CAPA), and lessons learned loops.
• Lead deployment of best practices in inspection, testing, and supplier quality management.

Customer Focus

• Partner with sales, service, and engineering teams to capture customer voice and translate into quality standards.
• Lead customer quality forums, investigations, and improvement initiatives to strengthen trust and relationships.

People Leadership

• Build, mentor, and lead a high-performing quality organization across sites.
• Define roles and responsibilities (QA, QC, Supplier Quality, Field Quality, NCR/CCM teams).
• Foster a culture of accountability, continuous learning, and proactive quality ownership.

Continuous Improvement & Transformation

• Integrate quality with Lean/CI initiatives, driving process capability and error-proofing.
• Deploy advanced tools (FAI templates, statistical analysis, predictive quality methods).
• Champion digital quality reporting dashboards and advanced analytics.

What you bring to the table:

• Bachelor’s degree in Engineering, Quality Management, or related field (Master’s preferred).
• 12 years of progressive leadership in Quality within manufacturing, industrial equipment, or energy sectors. In lieu of Bachelor’s degree, 18 years of progressive leadership in Quality within manufacturing, industrial equipment, or energy sectors with at least a High School Diploma or GED.
• Proven track record managing enterprise-level quality systems and driving measurable improvements.
• Experience with large rotating equipment, reciprocating engines/compressors, or heavy equipment preferred.
• Strong knowledge of ISO standards, Six Sigma, Lean tools, and RCA/CAPA methods.
• Ability to collaborate across functions (Ops, Engineering, Supply Chain, Service).
• Strong leadership, communication, and change management skills.
• Data-driven mindset with ability to turn metrics into actionable improvements.