Sales & Account Coordinator

Position Title: Sales & Account Coordinator

This role serves as a vital link between customers, outside sales representatives, and internal teams, managing approximately 100 retail accounts. The Sales & Account Coordinator is responsible for day-to-day communication, order updates, inventory coordination, and sample distribution to ensure a seamless customer experience. This position supports sales growth through collaboration with representatives and assists with overall sales operations. The individual will coordinate key trade shows and events while contributing to a fast-paced, team-oriented environment. Adaptability and a proactive approach are essential to thrive in this dynamic role.

Sales & Account Coordinator Responsibilities

• Act as a key link between customers, outside sales representatives, and internal operations
• Support approximately 100 retail accounts
• Serve as the primary point of contact for customer communication and follow-ups via email and phone
• Provide buyers with real-time inventory availability and product updates
• Coordinate and send product samples to prospective and existing customers
• Share order status and tracking information to ensure a smooth customer experience
• Support and collaborate with outside sales representatives to drive account growth
• Assist with sales operations and day-to-day account needs
• Coordinate and manage two annual trade shows with Ace Hardware
• Support event logistics, setup, and organization
• Assist with pre-show outreach and post-show follow-up with leads and accounts
• Help the team with various tasks as needed in a small team environment
  
  

Sales & Account Coordinator Requirements

• 1-2 years of experience is preferred
• Experience communicating with customers, vendors, and clients via email and phone
• Strong desire to learn and grow
• Strong communication and relationship-building skills
• Highly organized with the ability to manage multiple accounts and priorities
• Comfortable in a fast-paced, dynamic environment
• Proactive and responsive with a customer-first mindset
• Willingness to travel out of state for trade shows
• Resourceful and eager to learn new things with a positive attitude
• Bachelor's degree is preferred
• Ecommerce, CPG, or large retailer experience is preferred
  
  

Benefits

• Medical, dental, and vision coverage
• PTO Holidays
• Office closure from December 24 to January 1
  
  

If you are a Sales & Account Coordinator looking to take the next step in your career, apply now!