Administrative Assistant III

Overview Of Athena

ATHENA Consulting is an award-winning staffing firm serving state and local governments. Our mission is to make lives better! We make our Clients’ Lives Easier by engaging and supporting our clients and partnering with them to be the most knowledgeable staffing partner. We make our Employees’ Lives Better by identifying and cultivating their talents and matching these talents with our customers’ needs. ATHENA places a high value on customer service, accountability and getting the job done.

Position Summary

We are currently recruiting for an Administrative Assistant lll. This position provides essential clerical and records management support to the Police Department. This position is responsible for performing a variety of administrative, data entry, and customer service duties, ensuring that departmental records, reports, and documentation are accurate, secure, and processed in compliance with state and federal regulations. The ideal candidate is detail-oriented, organized, and able to maintain confidentiality while supporting daily operations and assisting both staff and the public, and related duties as assigned. This full-time position is $17.00 per and is located in Baltimore, MD.

Essential Duties And Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions..

• Perform general office duties, including data entry, filing, scanning, and document management.
• Prepare correspondence, reports, forms, and memoranda using word processing and spreadsheet software.
• Answer and route phone calls, respond to emails, and professionally greet visitors.
• Maintain and organize personnel files, case files, and departmental records.
• Process incoming and outgoing mail and official communications.
• Enter and update incident reports, citations, summonses, and other law enforcement records in appropriate databases (e.g., RMS, NIBRS).
• Ensure the accuracy, security, and confidentiality of all police records and sensitive information.
• Process expungement requests, accident reports, and court-related documents.
• Conduct weekly and monthly audits of approved reports for validation and compliance.
• Submit required state and federal reports (e.g., NIBRS, UCR) within designated timelines.
• Assist with scheduling and coordination of departmental meetings, training sessions, and court appearances.
• Maintain inventory and order office and departmental supplies as needed.
• Support command staff with administrative reviews, internal documentation, and special projects.
• Track and log report approvals, corrections, and review notes from officers and supervisors.
• Provide information to the public, court representatives, and other agencies as authorized.
• Coordinate with courts, prosecutors, and law enforcement partners regarding report and record requests.
• Maintain a courteous, professional, and service-oriented demeanor when interacting with staff and community members.
• Participate in developing department goals, objectives, and systems
• Participate in staff meetings and attend other meetings and seminars as assigned.
• Recommend new approaches, policies, and procedures, to continually improve efficiency of the department and services performed.
• Efficiently performs duties as assigned and works as a team within division and company.
• Perform other related duties as assigned.
  
  

Required Skills/Abilities

• Thorough understanding of office management systems, recordkeeping, and administrative procedures.
• Familiarity with law enforcement terminology, documentation standards, and confidentiality requirements.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and law enforcement software systems (e.g., RMS, CAD, NIBRS).
• Strong written, verbal, and listening communication skills; able to effectively communicate with individuals and groups.
• Exceptional organizational skills with a high degree of accuracy and attention to detail.
• Demonstrated ability to manage multiple priorities, meet deadlines, and work independently with minimal supervision.
• Proven ability to provide excellent internal and external customer service while maintaining professionalism.
• Skilled in analyzing situations and determining appropriate courses of action.
• Ability to understand and follow established policies, procedures, and methods.
• Capable of handling sensitive and confidential information with discretion.
• Proficient in operating standard office equipment.
• Collaborative and adaptable, with a positive and team-oriented approach.
  
  

Education And Experience

• High school diploma or equivalent (Associate’s degree preferred).
• Two (2) years of administrative, records, or clerical experience, preferably in a law enforcement or government environment.
• Ability to pass a background check and handle confidential information appropriately.
  
  

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Standard hours of work 8:00 AM to 4:30 PM Monday to Friday
  
  

Successful ATHENA Employees Will Display The Following Characteristics

• You strive to be the best in your field currently and in the future.
• You like to make your employer look good.
• You find solutions, where others only see problems.
• You are proactive, you make and meet commitments, and you perform your duties exceedingly well.
• You are aware of the employer’s needs at all times and are well-versed in what you personally and ATHENA can offer them as a whole.
• You have the ability to work with diverse, integrated, deliverable-driven teams to accomplish the larger mission.
  
  

The Benefits Of Working For ATHENA Include

• Support from a team of professionals committed to making your life better.
• Medical, dental and vision insurance.
• Medical and dependent flexible spending account.
• Pet insurance.
• Mass transportation benefit for the Maryland and Washington, D.C. area.
• 401k with a generous employer match.
• Easy to use employee self-serve HR portal.
  
  

The statements in this Job Posting are intended to describe the general nature and minimum level of work required. The content should not be construed as a complete list of all duties, responsibilities, and skills required to meet the criteria for this position. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Application for employment is not intended to and does not create a contract or offer of employment and if hired, employment with the company is on an at-will basis and could be terminated at the will of either party.

ATHENA Consulting LLC does not discriminate in hiring based on federally protected classifications to include but not limited to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, marital status or other characteristics protected by law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.