What are the responsibilities and job description for the Order Entry Specialist position at Aston Carter?
Job Title: Order Entry SpecialistJob DescriptionAs an Order Entry Specialist, you will play a crucial role in ensuring accurate and efficient processing of customer orders while providing outstanding customer service. This position involves creating product quotes, verifying order accuracy, and managing order backlog using SAP. You will also support field sales and maintain detailed customer information to enhance the overall customer experience.ResponsibilitiesCreate product quotes in SAP and provide material stock information in response to incoming calls or email requests.Research part numbers using technical documentation, catalog, or SAP search functions.Answer incoming calls regarding pricing, availability, and tracking shipments.Support field sales by handling customer phone calls, providing account and special pricing information, and obtaining product availability through SAP.Enter and process customer orders accurately and efficiently into SAP, verify orders for accuracy, and communicate with customers regarding orders and shipping methods.Manage backlog of orders, reroute orders as necessary, and provide order follow-up communications.Answer general inquiries regarding pricing, products, and scheduling, and facilitate ongoing communication between departments to achieve order quality and improvement.Identify and implement enhancements to order management processes and tools to support a positive customer experience.Essential Skills2 years of experience in order entry, data entry, inventory, and order processing.Experience with logistics and inventory management.Proficiency in SAP and handling customer calls and emails.Excellent customer service skills.Strong interpersonal, written, and oral communication skills.Proficiency in Microsoft Word, Excel, Outlook, and CRM.Additional Skills & QualificationsProfessional phone and follow-up skills.Ability to multi-task and prioritize effectively.Strong organizational skills and attention to detail.Ability to handle difficult situations and determine appropriate resolutions.Ability to obtain and maintain product knowledge.Commitment to providing superior service and maintaining a positive attitude.Work EnvironmentThis role is remote, offering flexibility and convenience. The client is located in McPherson, KS, and CO. The position is a contract-to-hire role, providing an opportunity for growth and stability.Job Type & LocationThis is a Contract to Hire position based out of Mcpherson, KS.Pay and BenefitsThe pay range for this position is $18.00 - $20.00/hr.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)Workplace TypeThis is a fully remote position.Application DeadlineThis position is anticipated to close on Nov 28, 2025.About Aston Carter:Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
Salary : $18 - $20
