Accounts Receivable Collections Specialist

B2B Collections Specialist

Job Description

We are seeking a dedicated B2B Collections Specialist to manage collections across all divisions, focusing on outbound B2B contact to reduce past-due balances and enhance cash flow.

Responsibilities

• Monitor and collect accounts receivable via phone and email, ensuring documentation and follow-up on promises-to-pay.
• Research and address customer account issues related to pricing, delivery, purchase orders, receiving, and tax, escalating when necessary.
• Identify slow-paying accounts and recommend candidates for collection action, prioritizing by risk and aging.
• Prepare and send monthly customer statements and receipts, ensuring accuracy and completeness.
• Process customer credit applications and maintain accurate accounts receivable records.

Essential Skills

• Proficiency in collections, accounts receivable, accounting, and reconciliation.
• Expertise in outbound call and email sequences tailored to aging buckets such as 30/60/90 days, with immediate documentation and scheduled follow-ups.
• Ability to distinguish between pricing disputes, purchase order issues, and delivery discrepancies, and escalate with supporting evidence.
• Prioritization of highest-balance, oldest receivables, and customers with repeated broken promises.
• Ensures monthly statements and receipts are complete and accurate, reconciling unapplied cash and short-pays before sending.
• Experience in collecting complete credit applications, verifying trade references, and flagging risk indicators for review.
• 3–5 years of B2B accounts receivable and collections experience.

Qualifications

• Strong phone and email etiquette with a confident, empathetic, and firm approach.
• High attention to detail, especially in statement preparation and receipt handling.
• Strong interpersonal skills and professionalism.
• Ability to work in a paper-heavy environment during system transitions.
• Comfortable with ambiguity and adept at problem-solving.
• Sense of urgency and adaptability.
• High School Diploma (minimum).
• Experience with Oracle ERP and comfort with ERP workflows, aging reports, and customer master data.

Work Environment

This position is fully onsite at our Creve Coeur office, with working hours from Monday to Friday, 8 AM to 5 PM. Some overtime may be required. The role involves working in an industrial environment and making outbound calls .

This is a Contract to Hire position based out of Saint Louis, MO.

The pay range for this position is $24.00 - $26.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Saint Louis,MO.

This position is anticipated to close on Jan 5, 2026.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.