What are the responsibilities and job description for the Accounts Receivable/Collections Specialist position at Buildingstars?
Buildingstars is a commercial cleaning franchisor, with the strongest business model in the industry. Our proven model has been recognized by Inc 5000 and Entrepreneur Franchise 500 year over year, and the St. Louis Post Dispatch has named us a St. Louis Top Workplace for the last five consecutive years. We currently operate in 14 markets across the US, and we continue to grow each year. If you have a strong Accounts Receivable/Collections background and are looking to join a growing team, you belong at Buildingstars!
The Accounts Receivable/Collections Specialist is responsible for ensuring timely collection and posting of payments from customers. In addition, the Accounts Receivable/Collections Specialist works closely with other internal teams to learn the Order to Cash process from sales to invoicing to payment application, applying credits, and understanding the entire collections process.
Buildingstars Offers
The Accounts Receivable/Collections Specialist is responsible for ensuring timely collection and posting of payments from customers. In addition, the Accounts Receivable/Collections Specialist works closely with other internal teams to learn the Order to Cash process from sales to invoicing to payment application, applying credits, and understanding the entire collections process.
Buildingstars Offers
- An outstanding Compensation Package including: hourly pay, full benefits including medical, dental, vision, and life insurance, matching 401k, paid holidays and paid time off.
- A top-rated workplace where employees are empowered to make decisions and grow their careers.
- Our service is in demand and the trend towards companies outsourcing their facility services should continue to grow well into the future.
- Post cash receipts daily via ACH, Lockbox, Credit Card payments.
- Resolve any customer issues preventing the payment of invoices.
- Analyze any customer deductions taken to determine their validity.
- Regularly review accounts receivable aging reports in order to determine what accounts need to be followed up on to ensure aged debt 60 and 90 is kept at a minimum.
- Call and Email customers to facilitate payments being made within outlined contractual terms.
- Escalate customer issues preventing the payment of invoices to Sales and Operations Teams in order to provide a timely and satisfactory resolution.
- Ability to work on complex account reconciliations and convey these details to the client in a clear and concise manner.
- Deliver invoices to customers via traditional means (mailing/emailing) and via web-based customer portals.
- Provide timely responses to inbound calls and emails.
- Aid in process improvement within the Finance department and perform special projects as assigned.
- High School Diploma or equivalent.
- Understand basic principles of finance, accounting, and bookkeeping.
- Proficient in Microsoft Excel, as well as other accounting software programs.
- High energy level, self-starter with a positive, customer-centric attitude.
- Ability to anticipate work needs and interact professionally with customers.
- Excellent organizational skills and attention to detail.
- Minimum two years of accounts receivable experience.
- Strong verbal and written communication skills.
- Position may require a small amount of overtime, as needed.
- Associate’s degree or Bachelor’s degree in accounting/business
- NetSuite or SAP experience
- Multi-region Accounts Receivable processing experience.
- High volume data entry experience
- Experience with accounting and bookkeeping