What are the responsibilities and job description for the Customer Service Account Specialist position at Apollo Professional Solutions, Inc?
Customer Service Account Specialist
New London
Contract to potential direct Hire
$18.00-$20.00 Hourly
Key Responsibilities of the Customer Service Account Specialist :
- Processes customer inquiries and correspondence on complaints, deliveries, terms, order changes, service and related matters.
- Acknowledges orders, compiles quotations from prevailing price lists and advises customers of order changes.
- Enters sales orders, runs pick sheets and bill of materials as needed.
- Makes copies of pick sheets and bill of materials for various departments.
- Other assigned tasks as necessary assigned by Management.
- Relieves and covers the reception area as needed.
- Maintain proper liaison with compounding, filling, purchasing, machine shop, sales and traffic manager to contribute to the team philosophy.
- Follow all environmental and OSHA requirements.
Qualifications of the Customer Service Account Specialist:
- High School Diploma or equivalent.
- Minimum of two years of experience in Customer Service.
- Ability to remain calm and resilient during high-stress interactions.
#ECH
Pay: $18.00 - $20.00 per hour
Experience:
- Customer Service: 2 years (Required)
- Manufacturing: 2 years (Required)
Work Location: In person
Salary : $18 - $20