What are the responsibilities and job description for the Inside Sales Manager position at American Products, Inc. (API)?
At American Products, Inc. (API), we manufacture architectural metal products from our facilities in Oldsmar, Fl. These products include, but are not limited to the following: Storefronts, Doors, Canopies, Sunshades, Acm panel systems, brake metal, Awnings, Roof screens, and handrails and more.
The Inside Sales Manager will manage existing accounts, upsell into those accounts and also bring in new accounts, which will include national chain store customers, contractors and subcontractors located throughout the country. This is a full time, in-office position. There is limited, if any, travel required.
Some of the largest national chains in the country are our customers, including but not limited to Chipotle, Outback, Lululemon, Warby Parker, Panera, Wawa, Forever 21, H&M, Gap, Old Navy, Athleta, etc. as well as architects, general contractors and subcontractors located nationally throughout the US.
Inside Sales Manager Responsibilities:
• Build and maintain strong relationships with customers and prospects
• Work closely with the sales and project management teams to ensure client satisfaction
• Organize and manage pre-sale for multiple projects across your accounts and prospects.
• Talking extensively with customers regarding their quotes, orders, new designs, order changes, etc.
• Call on all existing quotes and request Purchase Orders from customers
• Call customers that have not purchased in some time to re-establish customer relationships
• Organizing and managing multiples projects among your accounts and prospects
• Upsell and increase sales with existing and new accounts
• Write quotes and orders, obtain shipping quotes, etc.
• Contact new prospects to sell into.
• Research new customers and prospects.
Inside Sales Manager Requirements:
• Must be extremely customer service and sales oriented with outstanding account management skills
• Must have excellent computer skills - this is a must
• Must document all customer communications in CRM
• Extremely organized and detail oriented a must
• Must be able to manage a fast-paced work environment and prioritize projects accordingly.
• Must enjoy working with customers and providing excellent customer service
• Prior experience in architecture, working with architects, construction, signs, architectural metals, manufacturing, a plus but not required. Architectural Representative exp a plus.
• Prior experience in sales, account management, event management, sales management, business development, etc. a plus
• Construction and or manufacturing experience a plus but not required.
Inside Sales Manager Employee Benefits:
The Company offers a very attractive benefits package that includes: Health, Dental, Vision, 401K with company match, Life insurance, and a generous paid time off package. We currently contribute 50% of an individual’s health monthly insurance premium.