What are the responsibilities and job description for the Personal Lines Customer Service Representative - Insurance - Base Salary to 60k/year - Saint Petersburg, FL position at AllSearch Professional Staffing?
Personal Lines Customer Service Representative - Insurance - Base Salary to 60k/year - Saint Petersburg, FL
- Our client, a privately held independent insurance agency in the St. Petersburg, FL area, is seeking a Personal Lines Customer Service Representative (CSR) to support an established book of business. This role focuses on servicing personal lines policies, primarily home and auto, for mid-to-high-value clients, within a collaborative team environment. After an initial in-office training period, this position offers a hybrid schedule (3 days in-office, 2 days remote).
Responsibilities:
- Service an existing book of personal lines business (homeowners, auto, umbrella policies)
- Process policy changes including endorsements, renewals, cancellations, and reinstatements
- Handle inbound client requests via phone and email regarding coverage, billing, and policy updates
- Work directly with multiple insurance carriers to obtain quotes, process changes, and resolve policy issues
- Assist with remarketing policies and obtaining competitive quotes when needed
- Maintain accurate documentation within the agency management system
- Provide administrative and client support to account managers and producers
Qualifications:
- 1 years of personal lines insurance experience within an independent agency (not captive agency)
- Experience servicing homeowners and auto insurance policies
- Experience working with multiple insurance carriers (non-captive environment)
- Experience handling policy servicing tasks such as endorsements, renewals, and client inquiries
Compensation:
- Base salary in the 40k - 60k/year range
- Health insurance stipend
- Paid time off and paid holidays
- 401k with company match (available in the summer)
#INDALL
Salary : $60,000