Domestic Move Coordinator

We are assisting our client, a reputable moving company with a location in the Fort Lauderdale area, in their search for a Domestic Move Coordinator.

As Domestic Move Coordinator, you will support scheduling, tracking, and client communication throughout the whole moving process. Your goal is to make sure that every client has a positive moving experience.

Domestic Move Coordinator Responsibilities:

• Finishing all data entry and accompanying paperwork required for each job, including compliance documents.
• Arranging each project in accordance with client needs and operational capabilities.
• Handling domestic moves inside the US and OA/DA Coordinating.
• Guaranteeing a flawless customer experience by interacting frequently and proactively with the client, sales, and operations teams.
• Verifying the accuracy of documents by reviewing information and final costs.
• Accurately entering all necessary data into sector-specific tracking and software programmes.
• Handling numerous office responsibilities and tasks at the branch location.

Domestic Move Coordinator Requirements:

• Previous experience in move coordination and scheduling transportation for a household goods moving company.
• Strong organisational and detail-oriented skills, as well as excellent verbal and written communication skills.
• Microsoft Office proficiency.
• The capacity for time management and multitasking.
• The ability to keep and accurately record client information, service requests, and service adjustments.
• Consistent, dependable work habits and a desire to progressively raise customer satisfaction levels.
• The ability to provide strong customer service whilst under pressure.

Reach out to Alchemy to learn more and apply for this fantastic opportunity!