What are the responsibilities and job description for the Employee Success Specialist position at Aditi Consulting?
Payrate: $25.00 - $27.00/hr.
Summary:
The People Specialist is a member of a globally diverse team providing guidance and assistance to geographically dispersed employees using the latest technology. The successful candidate has strong organizational skills with a high attention to detail, outstanding time management and communication skills, a commitment to exceptional customer support, and the ability to build relationships at every level of the organization. This person must be comfortable dealing with highly sensitive and confidential matters. Our ideal candidate enjoys working in dynamic and high-growth environments and is interested in gaining exposure to a variety of HR disciplines.
Responsibilities:
- Provides guidance and direction to employees and managers regarding company HR policies and procedures that champions the company’s vision, values and culture.
- Provides front-line support in the prevention and resolution of employee questions or concerns.
- Recommends effective solutions and takes appropriate actions to address workplace concerns, and escalates as applicable to Employee Relations Managers for further investigation.
- Supports business partners on employee inquiries by interpreting policies and providing consistent practices.
- Creates and implements internal team procedures while identifying opportunities for continuous improvement and process optimizations.
- Maintains accurate, timely, and required documentation of activities to ensure quality employee records and metrics.
- Collaborates with other centers of excellence such as Employee Relations, Benefits, and Talent Development.
- Consults and builds relationships with all levels of operational management and HR team members.
- Routinely exercises sound judgment and expertise within broadly defined policies and practices.
Job Requirements:
- Minimum 3 years of experience consulting on human resources policies and processes with employees and managers
- Prior experience as an HR Generalist; prior Employee Relations (performance management, coaching, employee/manager guidance, workplace accommodations) experience ideal
- Prior experience in a centralized HR department or shared services organization preferred
- Experience with case management systems and Workday preferred
- Ability to manage a high volume of employee cases
- Experience applying company policies and procedures
- Strong conflict resolution skills
- Ability to work effectively in a hybrid team environment
- Strong professional verbal and written communications
Pay Transparency: The typical base pay for this role across the U.S. is: $25.00 - $27.00/hr. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience and the benefits package you select. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, 10 paid days off, 401(k) plan participation, commuter benefits and life and disability insurance.
Consent to Communication and Use of AI Technology: By submitting your application for this position and providing your email address(es) and/or phone number(s), you consent to receive text (SMS), email, and/or voice communication whether automated (including auto telephone dialing systems or automatic text messaging systems), pre-recorded, AI-assisted, or individually initiated from Aditi Consulting, our agents, representatives, or affiliates at the phone number and/or email address you have provided. These communications may include information about potential opportunities and information. Message and data rates may apply. Message frequency may vary.
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Salary : $25 - $27