Employee Success Specialist

Job Summary

Our client is seeking an Employee Success Specialist to join their team! This position is located in Indianapolis, Indiana.

Duties

• Provides guidance and direction to employees and managers regarding company HR policies and procedures that champions the company’s vision, values and culture
• Provides front-line support in the prevention and resolution of employee questions or concerns
• Recommends effective solutions and takes appropriate actions to address workplace concerns, and escalates as applicable to Employee Relations Managers for further investigation
• Supports business partners on employee inquiries by interpreting policies and providing consistent practices
• Creates and implements internal team procedures while identifying opportunities for continuous improvement and process optimizations
• Maintains accurate, timely, and required documentation of activities to ensure quality employee records and metrics
• Collaborates with other centers of excellence such as Employee Relations, Benefits, and Talent Development
• Consults and builds relationships with all levels of operational management and HR team members
• Exercises sound judgment and expertise within broadly defined policies and practices
  
  

Desired Skills/Experience:

• 3 years of experience consulting on human resources policies and processes with employees and managers
• Prior experience as an HR Generalist
• Prior Employee Relations in performance management, coaching, employee/manager guidance, workplace accommodations experience ideal
• Prior experience in a centralized HR department or shared services organization preferred
• Experience with case management systems and Workday preferred
• Ability to manage a high volume of employee cases
• Experience applying company policies and procedures
• Strong conflict resolution skills
• Ability to work effectively in a hybrid team environment
• Strong professional verbal and written communications
  
  

Benefits:

• Medical, Dental, & Vision Insurance Plans
• Employee-Owned Profit Sharing (ESOP)
• 401K offered
  
  

The approximate pay range for this position is between $17.00 and $25.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.