Demo

Support Staff

Adecco and Careers
Rapid, SD Full Time
POSTED ON 12/27/2025
AVAILABLE BEFORE 1/17/2026
Position Title: Support Staff
Department: Corporate Services
Reports To: Support Staff Supervisor

Overview

Create a welcoming environment for clients and visitors, manage a multi-line phone system, all aspects of electronic provider scheduling, medical records and general office support as assigned.

Essential Functions

I. Provide excellent customer service by assisting clients, visitors and staff as needed.
  • Answer a multi-line phone system and direct calls appropriately.
  • Schedule appointments electronically, make appointment reminder calls, verify client demographics, and update data as needed in El-I R,
  • Establish electronic client files, review required forms and capture client signatures in EHR system.
  • Sort and distribute incoming mail, faxes, and correspondence.
  • Collect client fees, prepare deposits, and manage petty cash. 7. Complete all medical records correspondence.
  • Handles Patient Assistance Program processes (site specific).
  • Attend all team meetings and supervision to facilitate an integrated, multidisciplinary team approach to service.
  • Maintain compliance with all applicable WRMH practice standards, guidelines, and HIPAA requirements.
  • Encompass WRMH mission, philosophy, code of ethics, vision, principles, and chosen values to support a positive working environment and continuous quality improvement among staff. This includes the expectation that staff is to conduct themselves with respect and dignity within the communities. Staff must maintain a high personal standard of honesty and integrity
  • Performs other related duties as assigned by management.

Required Skills and Abilities

  • Ability to professionally interact and communicate in person and over the phone.
  • Skill in and ability to answer multi-line phone system.
  • Skill in and ability to prioritize tasks and multi-task.
  • Advanced computer skills.
  • Skill in and ability to comply with HIPAA regulations.
  • Skill in and ability to accurately account for money collected.
  • Ability to maintain a South Dakota driver's license and vehicle liability insurance and safely operate a vehicle in all weather conditions.
Education and Experience
High school diploma or equivalent acceptable experience.

Physical Requirements

Hand and finger dexterity for computer keyboarding. Requires prolonged sitting, standing, walking, and frequent bending, stooping and light to moderate lifting exerting up to 25 pounds occasionally, and/or up to 10 pounds of force frequently to move objects. Must be able to talk, listen and speak clearly on telephone. Must be able to work independently. Requires full range of body motion including handling & assisting clients, manual and finger dexterity, and eye-hand coordination. Requires corrected vision and hearing to normal range. Requires working under stressful conditions or working irregular hours.


Pay Details: $17.50 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://uat.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance



Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Salary : $18

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