Intake Coordinator

Job Title: Intake Coordinator

Industry: Social Services / Community Support

Location (city, state): Minneapolis, MN (Hybrid)

Compensation: $19.00 - $22.00 / Hourly

Benefits: This position is eligible for medical, dental, vision, and 401(k).

Work Schedule: Monday – Friday, 8:00 AM – 4:00 PM

Employment Type: Full-time, Contract-to-hire

About Our Client:

Addison Group is partnering with our client to hire a Intake Coordinator who is passionate about supporting individuals and families within the community. This role plays a key part in connecting people to the social and health resources they need.

Job Description:

The Community Care Coordinator will work directly with community members to understand their needs, educate them available resources, and get them set up with a consultant to help them navigate service systems. This position is ideal for someone committed to addressing social determinants of health and improving access to care.

Key Responsibilities:

• Meet with individuals to understand their circumstances, strengths, and goals across social, medical, and behavioral domains.
• Educate individuals on the process of getting services started, and the consultation process.
• Collaborate with local agencies, nonprofits, and care teams to ensure coordinated support.
• Assist Care Coordinators with documentation and administrative needs to support case management and client progress in case management software,
• Join internal and external team meetings to discuss cases, align resources, and enhance service plans.
• Provide educational materials and guidance to clients and families regarding available supports.
• Help identify community resource gaps and contribute to improvement initiatives.
  
  

Qualifications:

• Bachelor’s degree in Social Work, Human Services, Public Health, Psychology, or a related field.
• Strong communication and relationship-building abilities, especially with vulnerable populations.
• Ability to manage multiple cases, stay organized, and follow through on details.
• Demonstrated commitment to supporting underserved communities.
• Experience with social service programs or interest in learning how to navigate them.
• Comfortable using computers; experience with documentation systems is a plus.
• Empathy, cultural sensitivity, and a client-centered approach to care.
  
  

Perks:

• Hybrid work environment.
• Meaningful, mission-driven work that directly impacts community wellbeing.
• Opportunities to grow in care coordination and social services.
  
  

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran, in accordance with applicable federal, state, and local laws. Reasonable accommodation is available for qualified individuals with disabilities upon request.

IND 004-008