Operations Coordinator

Duration - 6 Months

Shift - 07.30 AM to 4.30 PM

EDUCATION & EXPERIENCE:
Bachelor’s Degree, or Associate’s Degree preferred; High School and/or Technical School is required.
5 years or more related experience working in executive/office management; or an equivalent combination of education and work experience.
Advanced skills in MS Excel, Access and PowerPoint, with the ability to build, modify and manipulate complex spreadsheets and databases.
Experience with a customer relationship management tool is preferred.
Excellent verbal and written communication skills.
Ability to work independently and multi-task with limited supervision.

Responsibilities:

JOB SUMMARY: Responsible for performing all administrative duties associated with state code compliance so that the service and repair department functions efficiently.

ESSENTIAL JOB FUNCTIONS (List in order of priority)
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Generates proposals for code compliance and state work.
Coordinates work with branch service superintendent, repair manager and service technician.
Communicates with customers on the items to be completed by customer and what items the Company will complete.
Processes all preliminary orders as they are sent. Ensures mechanics have copies of preliminary orders; sends letters and proposals (if needed) to the customer.
Keeps records of the progress of the work to be completed.
Sends letters of compliance to the State and to the customer when the Company’s portion of the work is completed. Files when completed.
Researches and responds to all inquiries regarding permits, preliminary orders and testing.
Works with Regional repair coordinators; provides completed booking packages.
Pulls permits and schedules vendors (drilling, cab, phones, etc).
Follows up with customer prior to billing to verify work completed, billing address, etc.
Performs other duties as assigned.