Change Management Consultant

Title: Change Management Consultant

Location: Dublin, OH (Hybrid)

Note: this is a W2 contract position; C2C, 1099, & 3rd party candidates WILL NOT be considered

The Change Management Consultant will support business analysis and program enablement / change management needs for an IT program migrating business teams to a new enterprise content management platform. they’ll help shape the onboarding approach for a new team, and support enablement and change management as this project and its parent project scale.

Position Responsibilities:

· Plan and facilitate discovery with business teams and the vendor (interviews/workshops)

· Document current state processes (practical L2/L3 and flow diagrams), roles, and handoffs; identify pain points and risks

· Translate needs into clear requirements and process documentation (e.g., approvals, boundaries of responsibility, reporting/dashboard needs, integrations)

· Partner with the vendor to validate feasibility and shape configuration/onboarding recommendations; map requirements and pain points to platform capabilities

· Create executive-ready readouts that support phased onboarding, timelines, communications and OCM plans

· Track action items, decisions, and next steps; follow-up to closure

· Support post-discovery enablement/change management needs and additional content platform initiatives, as assigned

· Handle additional business analysis or change management tasks, as assigned

Position Qualifications:

· 5 years supporting large, complex projects in fast-paced environments with tight deadlines

· 5 years in OCM and/or business analysis roles

· Experience creating stakeholder communications (email, presentations, SharePoint, Viva Engage, documentation)

· Strong facilitation experience with ability to deliver results and drive productive working sessions

· Experience working iteratively in Agile environments

· Experience managing deliverables with multiple reviewers and navigating conflicting feedback

· Familiar with planning/tracking tools (Outlook, Jira, Excel, SharePoint, Lucid)

· Familiar with generative AI tools to accelerate deliverable creation

· Technical expertise with OpenText, SAP Ariba, and/or ServiceNow preferred

· Experience in procurement, contracts, vendor management, and/or legal-adjacent workflows preferred

· Experience authoring requirements in Jira preferred

· Agile and adaptable; comfortable with ambiguity and shifting priorities

· Reliable and accountable; meets commitments and deadlines

· Organized multitasker; manages multiple workstreams, calendars, and deliverables

· Clear communicator and facilitator; aligns stakeholders with competing needs

· Strong written communication skills; able to convey important information tailored to multiple audiences and personas

· Proactive and detail-oriented; identifies surfaces risks, gaps, and dependencies early on

· Efficient and quality-focused; incorporates feedback quickly

· Curious and growth-oriented; learns new tools and processes quickly

· Positive, collaborative, solution-oriented mindset

· A minimum of a Bachelor’s Degree in Information Technology, Business, or other related field

Note: this is a W2 contract position; C2C, 1099, & 3 rd party candidates WILL NOT be considered