Night Auditor - Part Time

Job Title: Hotel Night Auditor

Position Summary: The Hotel Night Auditor is responsible for overseeing front desk operations during the night shift, ensuring a seamless guest experience while maintaining accurate financial records. This role combines customer service, administrative tasks, and accounting responsibilities to support the hotel's daily operations.

Key Responsibilities:

• Guest Services:

  • Assist with late-night check-ins and early-morning check-outs.

  • Respond to guest inquiries, requests, and complaints promptly and professionally.

  • Provide concierge services, such as wake-up calls and local recommendations.

• Financial Auditing:

  • Reconcile daily financial transactions, including room charges, payments, and other revenue streams.

  • Balance and close out the hotel’s accounts for the day.

  • Prepare and distribute daily financial reports for management review.

• Administrative Duties:

  • Monitor room availability and update the reservation system.

  • Ensure all end-of-day tasks are completed by other departments.

  • Maintain accurate records of guest accounts and billing.

• Security and Safety:

  • Conduct property walkthroughs to ensure guest and staff safety.

  • Address any emergencies or incidents during the night shift.

Qualifications:

• High school diploma or equivalent; a degree in hospitality or accounting is a plus.

• Previous experience in customer service, hospitality, or accounting preferred.

• Strong attention to detail and excellent organizational skills.

• Proficiency in hotel management software and basic accounting tools.

• Ability to work independently and handle multiple tasks simultaneously.

• Strong communication and problem-solving skills.

Work Environment:

• Overnight shifts, typically from 11:00 PM to 7:00 AM.

• Requires standing for extended periods and occasional light lifting.